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Shift Controller Job in Kenya

About us

Linksoft Communications Systems (K) Ltd is a local telecommunications company that offers turnkey telecommunications network infrastructure solutions which include network management civil roll-outs, supply of equipment, and maintenance of telecommunications networks.

The Position

We invite applications from young and energetic Kenyans to fill the position of 
Shift Controller at our Network Management Center.

The key responsibilities for the role are:
  • Monitoring the Network and taking accurate details of equipment and site breakdowns.
  • Escalating alarms to respective field teams
  • Technical engagement with the field teams in analyzing the problems
  • Record accurately trouble tickets and escalations and ensure closure
  • Maintaining and updating the maintenance activity logs
  • Preparation of reports that benchmark against the Service Level Agreement (SLA)
Qualifications and Experience:
  • Ordinary Diploma in engineering from a recognized institution.
  • At least 2 years hands-on experience in Generator maintenance
  • Experience in a Network Management Center will be a definite advantage
  • Excellent computer, data analysis and reporting skills
  • Can work under pressure and has ability to make quick decisions
  • Strong interpersonal and communications skills
To apply

Candidates who meet the above requirements are asked to send their applications with updated CV’s and scanned certificates to before 22nd April 2011.

Only shortlisted candidates will be contacted

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