Job Title: Credit Officer
Company Profile
A world’s leading security solutions group, which specializes in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat.
Reports to: Credit Control Manager
Main Purpose of the Job
* The duties of a Credit Officer include collection calls and/or correspondence in a fast paced goal oriented Credit Control department.
* Providing customer service regarding collection issues, resolve client discrepancies and short payments.
* Responsible for monitoring and maintaining assigned accounts – Customer calls, account adjustments, customer reconciliations and processing credit memos.* Providing customer service regarding collection issues, resolve client discrepancies and short payments.
* Accountable for reducing delinquency for assigned accounts.
* Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
* Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
* The Credit Officer also vets new customers to determine Credit Worthiness.
Main Responsibilities
* Weekly and monthly reporting to direct Credit Control Manager
* Monthly Delinquency notices
* Processing monthly credit memos and the appropriate reporting
* High volume phone calls to assigned delinquent customers
* Reconcile customer disputes as they pertain to payment of outstanding balances that are due
* Provide excellent & considerate customer service to customers and sales
* Internal and External customer interface
* Participate in team planning meetings
* Meet defined department goals and activity metrics
* Monthly Delinquency notices
* Processing monthly credit memos and the appropriate reporting
* High volume phone calls to assigned delinquent customers
* Reconcile customer disputes as they pertain to payment of outstanding balances that are due
* Provide excellent & considerate customer service to customers and sales
* Internal and External customer interface
* Participate in team planning meetings
* Meet defined department goals and activity metrics
Qualifications, skills and experience required:
* A university degree in a business subject
* CPA/ACCA qualification
* 3-5 years High Volume corporate Collections experience;
* Knowledge of Billing and Collections procedures;
* Accounts Receivable knowledge/experience a plus;
* Strong attention to detail, goal oriented;
* Experience with an ERP a plus;
* Commitment to excellent customer service;
* Excellent written and verbal communication abilities;
* Ability to prioritize and manage multiple responsibilities.
* CPA/ACCA qualification
* 3-5 years High Volume corporate Collections experience;
* Knowledge of Billing and Collections procedures;
* Accounts Receivable knowledge/experience a plus;
* Strong attention to detail, goal oriented;
* Experience with an ERP a plus;
* Commitment to excellent customer service;
* Excellent written and verbal communication abilities;
* Ability to prioritize and manage multiple responsibilities.
To apply for this position send your CV to mycv@myjobseye.com quoting the position in the subject line.
Kindly also mention your current/ last salary and benefits.
Only shortlisted candidates will be contactedYou can also visit www.kenyanvacancies.com for more jobs
