Job Title: Credit Officer
Company Profile
A world’s leading security solutions group, which specializes in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat.
Reports to: Credit Control Manager
Main Purpose of the Job
Company Profile
A world’s leading security solutions group, which specializes in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat.
Reports to: Credit Control Manager
Main Purpose of the Job
- The duties of a Credit Officer include collection calls and/or correspondence in a fast paced goal oriented Credit Control department.
- Providing customer service regarding collection issues, resolve client discrepancies and short payments.
- Responsible for monitoring and maintaining assigned accounts - Customer calls, account adjustments, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- The Credit Officer also vets new customers to determine Credit Worthiness.
Main Responsibilities
- Weekly and monthly reporting to direct Credit Control Manager
- Monthly Delinquency notices
- Processing monthly credit memos and the appropriate reporting
- High volume phone calls to assigned delinquent customers
- Reconcile customer disputes as they pertain to payment of outstanding balances that are due
- Provide excellent & considerate customer service to customers and sales
- Internal and External customer interface
- Participate in team planning meetings
- Meet defined department goals and activity metrics
Qualifications, skills and experience required:
- A university degree in a business subject
- CPA/ACCA qualification
- 3-5 years High Volume corporate Collections experience;
- Knowledge of Billing and Collections procedures;
- Accounts Receivable knowledge/experience a plus;
- Strong attention to detail, goal oriented;
- Experience with an ERP a plus;
- Commitment to excellent customer service;
- Excellent written and verbal communication abilities;
- Ability to prioritize and manage multiple responsibilities.
Kindly also mention your current/ last salary and benefits.
Only shortlisted candidates will be contacted
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