Position Title: Sales Trainers Job.
(Openings in Zambia, Malawi, Uganda, Tanzania, Nigeria, Sierra Leone, Madagascar, Ghana, Congo B, DRC, Gabon, Chad, Niger, Burkina Faso and Madagascar)
Reports to: Practise Head – Sales
Duty Station: Nairobi, Kenya
(Openings in Zambia, Malawi, Uganda, Tanzania, Nigeria, Sierra Leone, Madagascar, Ghana, Congo B, DRC, Gabon, Chad, Niger, Burkina Faso and Madagascar)
Reports to: Practise Head – Sales
Duty Station: Nairobi, Kenya
Basic Purpose:
To impart knowledge on products, processes & systems and skill the role holders on the Company’s ways of working and thus enable them to achieve defined business metrics.
To impart knowledge on products, processes & systems and skill the role holders on the Company’s ways of working and thus enable them to achieve defined business metrics.
Principle Accountabilities::
Expected End Results Major Activities
Managing Operations effectively at the State, province and zonal level.
* Timely sign off of the training calendar.
* Ensure that the training is delivered on time with the minimum defined number of people.
* Conducting the steering council meeting with the client representative as
* per the defined calendar.
* Responsible for effective communication with business. Should act as a bridge to bring the market realities to business and translate the business strategies at the ground level for implementation.Expected End Results Major Activities
Managing Operations effectively at the State, province and zonal level.
* Timely sign off of the training calendar.
* Ensure that the training is delivered on time with the minimum defined number of people.
* Conducting the steering council meeting with the client representative as
* per the defined calendar.
* Complying with the processes defined and ensuring that the reports like Post Training Reports (PTR), attendance sheets, Impact stories are filled and submitted on time.
* Ensuring that the maximum number of role holders is covered for training and thus the training benefit is optimized.
Knowledge and skill enhancement of the Sales personnel so that they are competent to meet the defined business metrics
* Effective training delivery as per the defined Training Man-days target.
* Evaluating the extent of knowledge enhancement by conducting Job Knowledge Quiz’s
* Impacting productivity of sales personnel by enhancing their sales skills
* Continuous improvement in training delivery and content by analyzing PTR and feedback scores.
* Imparting training programs at all levels i.e. from Basic to advanced skills.
* Effective training delivery as per the defined Training Man-days target.
* Evaluating the extent of knowledge enhancement by conducting Job Knowledge Quiz’s
* Impacting productivity of sales personnel by enhancing their sales skills
* Continuous improvement in training delivery and content by analyzing PTR and feedback scores.
* Imparting training programs at all levels i.e. from Basic to advanced skills.
Customization of Content as per the business and people requirement of the Opco operating in.
* Understand and study the business challenges and the market reality of the region operating in.
* Update one’s knowledge on country’s laws and regulations so as to customize content accordingly which helps the sales staff to sell products and resolve customer queries while complying with the local laws.
* Get an in-depth understanding of the training requirements of the sales staff so as to modify the content accordingly.
* Understand and study the business challenges and the market reality of the region operating in.
* Update one’s knowledge on country’s laws and regulations so as to customize content accordingly which helps the sales staff to sell products and resolve customer queries while complying with the local laws.
* Get an in-depth understanding of the training requirements of the sales staff so as to modify the content accordingly.
Major Challenges:
The challenges faced by this role holder would be to understand and adapt to the changing needs of the business in the region one operates in. The holder would have to be constantly updated on the various products and schemes from the competition and the company and thus update the content accordingly.
The challenges faced by this role holder would be to understand and adapt to the changing needs of the business in the region one operates in. The holder would have to be constantly updated on the various products and schemes from the competition and the company and thus update the content accordingly.
Essential Skills & Knowledge:
Education
The ideal candidate should be in possession of a Graduate or Post Graduate qualification from a recognized university
The ideal candidate should be in possession of a Graduate or Post Graduate qualification from a recognized university
Relevant Experience:
Have a minimum of 5-7 years CS experience, at least 2 of which should preferably be in the telecom sector
Personal Characteristics & Behaviors:
* Strong Communication Skills – Both written and spoken
* Knowledge of local language
* People’s person who has the ability to create bonds easily and quickly
* Good Presentation Skills
* Subject matter knowledge
* Ability to engage and build relations with multiple stakeholders, including trainees,
* Managers and others
* Expert in MS- Office
* Should be able to present himself as a mentor whom can be looked up to for guidance and knowledge
Have a minimum of 5-7 years CS experience, at least 2 of which should preferably be in the telecom sector
Personal Characteristics & Behaviors:
* Strong Communication Skills – Both written and spoken
* Knowledge of local language
* People’s person who has the ability to create bonds easily and quickly
* Good Presentation Skills
* Subject matter knowledge
* Ability to engage and build relations with multiple stakeholders, including trainees,
* Managers and others
* Expert in MS- Office
* Should be able to present himself as a mentor whom can be looked up to for guidance and knowledge
APPLICATION PROCESS
Interested candidates are requested to submit their applications on e-mail, together with the latest copy of CV, day time telephone number and details of their current remuneration to: recruit@idp-ea.com so as to be received on or before Friday 22nd October 2010.
Interested candidates are requested to submit their applications on e-mail, together with the latest copy of CV, day time telephone number and details of their current remuneration to: recruit@idp-ea.com so as to be received on or before Friday 22nd October 2010.
The interview process will commence immediately CVs are received. Only candidates who meet the minimum requirements will be contacted.
To View this and other opportunities or upload your CV, visit our website on http://www.idp-ea.com/featured-jobs/ Member of the DCDM/BDO OrganizationYou can also visit www.kenyanvacancies.com for more jobs
