Duties and Responsibilities
- Takes charge of the Switchboard
- Receiving and routing of telephone calls to the correct person/department
- Ensuring visitors are recorded and dealt with appropriately
- Answering all calls which come in through switchboard quickly and politely
- Forwarding callers to the appropriate extension
- Providing callers with requested information
- Keeping the reception area clean
- Handles incoming and outgoing telephone calls, emails and faxes.
- Receives inquiries courteously, answers those of general nature and routes others appropriately to relevant offices
- Receives visitors at the entry post and directs them appropriately
- Maintains register of telephone calls made through the Switchboard
- Keeps records of all private external telephone calls made by staff members
- Liaises with Administration Manager on matters relating to ensuring that the telephone system is functioning efficiently at all times
- Keeps the mailing list updated in consultation with the Personal Secretary to the Secretary General.
Qualifications
- Certificate in Business Studies or its equivalent
- Has a Certificate in Telephone/Receptionist training
- Has a Certificate in Office Practice II training
- Able to work under minimum supervision
- Computer literate (Microsoft Word, Micro soft excel, P general computer proficiency)
- Be a person of high moral and social integrity
- Have good interpersonal and communication skills
- Excellent written and oral communications skills in English
Performance Indicators
- Extent of carrying out duties and responsibility above.
Personal Traits
- Is a committed Catholic, with good recommendation from own Parish Priest
- Is a person of attested integrity, with high degree of stewardship of resources
- Is innovative and assertive
- Is able to work under little supervision
- Is able to serve people of all types of temperament.
Our recruitment procedures shall be followed.
Applications should be addressed to:-
Secretary General
Kenya Episcopal Conference-Catholic Secretariat
P.O Box 13475-00800
Nairobi.
To reach him on or before 21th April 2010
Only shortlisted candidates will be contacted
Applications should be addressed to:-
Secretary General
Kenya Episcopal Conference-Catholic Secretariat
P.O Box 13475-00800
Nairobi.
To reach him on or before 21th April 2010
Only shortlisted candidates will be contacted