Concierge Job Vacancy at Cotters Camp, Masai Mara Kenya

Job Ref: CC/C/2

Our client operates a high end camp in the Masai Mara and offers an outstanding standard of accommodation which focuses on giving their clients an excellent level of service and attention to their individual needs.

About this Position

We looking for a female candidate to fill the position as a concierge of the camp. You must be qualified in the hospitality industry and have a thirst for learning and succeeding within this industry.

You must also be able to keep up the standard of


the camp and be able to attend to the clients every needs and wants. You must be adaptable, honest and able to perform tasks as they arise with a professional manner.

Responsibilities: 
  • Handling the clients safety deposit box items and communicating with administration
  • Making appointments for the clients in the massage book and facilitating these bookings
  • Overseeing sales within the camp shop, perform all the necessary administration within the shop and present it to the camp managers for their approval
  • Acting as the communication liaison between the intra camp and guide radio networks
  • Answering the outside telephone lines
  • Assist hosting the clients
  • Design and arrange children’s activities and baby sitting sessions in cooperation with the camp managers and guides
  • Be responsible for the camp medical box
  • Assist the camp managers with any administrative work, inspections and other tasks as directed
Remuneration:

The gross salary offered Ksh 20,000 per month. Plus you will receive a 10 – 15% commission of the NET sales value on any sales you make within the shop.

This will be paid when the company receives the value from the cash and credit card sales.

Terms and Benefits:
  • Transport to and from the camp: you must arrange your own transport to and from the camp, you will get six round trips per year and you will be given Ksh 2000 per trip. However if there is space on the company vehicles you may be provided for
  • Each working week is five and a half days long with one and a half days off. As per Kenyan law no over time is paid and working hours are to be flexible and adjusted to the clients needs
  • You will receive one leave allowance of Ksh 2500 per year. Leave is as per the Kenyan minimum plus two extra days. Leave must be taken as agreed on by the camp manager
  • Food and lodging is provided by the camp. Drinks are provided on a monthly budget. When hosting guests you will be required to eat with them, otherwise food is provided in the senior staff mess
Email: info @ byappointmentafrica.com