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Corporate Account Manager: Safaricom Jobs in Kenya

In keeping with our current business needs, we are pleased to announce the following vacancies within the Commercial Division.

Corporate Account Manager
Ref: COM – CAM– FEB10

Reporting to the Senior Manager - Corporate Sales, the job holder will be responsible for the management of client portfolio and delivering on revenue and retention targets by building appropriate relationships and meeting client requirements by providing the right product mix.

The job holder’s key responsibilities will be:

• Developing and Implementing appropriate Customer Value Propositions for small to medium enterprises;
• Account management by ensuring incremental revenue, achievement of set sales targets and effective roll out of communication solutions developed for the Account;
• Consistent identification of communication solutions needs and opportunities for the account;
• Driving growth through acquisition of new accounts and retention of existing accounts by implementing effective retention plans;
• Managing the implementation of all promotional activities with the account;
• Developing appropriate account specific sales and trade marketing campaigns to drive adoption of new services within the account;
• Implementing required high quality level of service to the customers within the account;
• Preparing reports on statistical indicators on the performance of the account managed as required.

The ideal candidate should possess the following skills and competencies:

• Degree in a business discipline or a related field with an IT/Commercial bias from a recognized university;
• 5 years experience in managing corporate accounts in a service or FMCG environment with at least 2 years of this experience being at managerial level;
• Working experience and knowledge in corporate sales with proven good relationships with corporate customers in a telecoms environment will be an added advantage;
• Ability to implement and coordinate sales initiatives geared towards acquisition of new accounts & growth of existing ones;
• Excellent working knowledge of Ms Office suite;
• Ability to problem solve and design solutions for corporate sales issues;
• Excellent communication skills with exception interpersonal and report writing skills;
• Highly innovative, creative with excellent analytical and decision making skills.
If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by Friday, 12th February 2010.

The Senior Manager - Talent Acquisition,
Safaricom Limited.
Via email to: hr @

Any questions on this opportunity please email: or get us on facebook

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