Administrative Assistant: Horizon Contact Centers Ltd Jobs in Kenya

Position: Administrative Assistant

Reporting to: Head of Human Resources

Supervises: None

Position Summary:

The Administrative Assistant will attend to the day-to-day activities of a reception service in addition to providing general administration duties to ensure the smooth operation of the organization and present a professional image of HCC.

Duties and Responsibilities:

The incumbent will be responsible for the following:

· Receives visitors and ensures respective staff is promptly advised of the arrival of the visitors.
· Ensures visitors are directed to the correct office.
· Receives telephone calls promptly, screens and forwards calls appropriately.
· Provides callers with directions to HCC premises.
· Records and promptly communicate messages to respective staff.
· Maintains the incoming and outgoing mail register for deliveries and postage by receiving and recording mail and ensuring incoming mail is distributed promptly and outgoing mail is despatched promptly.
· Provides general administrative support to the Chief Executive Officer and Directors.
· Maintains staff movement diary and meetings room diaries.
· Maintains a clean and tidy Reception area.
· Organises and coordinates prompt serving and replenishing of beverages for meetings.

Education and experience

· Diploma, preferably in Administration
· Proficiency in MS Office Suite
· Minimum of 2 years experience in a similar role, persons with customer service experience in the service industry will have an added advantage.

Key competencies and attributes:

· Excellent professional telephone skills
· Ability to typing at least 25 wpm
· Exceptional customer service skills
· Ability to maintain confidentiality of Company information
· Maintains a professional personal presentation in keeping with HCC professional image
· Clear neutral accent

To apply for this position please log onto our www.horizoncontactcenters.com

Applications should be received on or before Friday 26th February 2010.