Technical Business Analyst Intern Job in Kenya

Reports to:                     Team Leader Aviation

Job Purpose                   Bridging the Gap Between Developers and Customers

The Technical Business Analyst intern will be responsible for understanding customer’s business needs and translating them into functional requirements for software development projects in the field of aviation. The mission on a broader scale is to make aviation processes more efficient and effective, spanning all the way from government entities to commercial organizations.

Key Duties and Responsibilities

  • Scrutinize business processes and activities, map them into software requirements and analyze their effectiveness.
  • Effectively communicate with stakeholders, including clients, users, and project teams, to identify and understand their unique perspectives and serve as a liaison between those parties.
  • Researching and discovering the processes, regulations, internal and external policies used in the regulatory environment of the aviation industry to monitor and prove compliance for developed system.
  • Development of clear and detailed process diagrams.
  • Identify gaps between current and desired business processes, and propose process improvements and optimizations to enhance efficiency and effectiveness.
  • Stay updated on industry trends, best practices, and emerging technologies related to software development and business analysis.
  • Collaborate with stakeholders to define user acceptance testing (UAT) scenarios and test cases. Participate in UAT execution and coordinate issue resolution between business users and the development team.
  • Any other task as assigned by the business.

Qualifications/skills/competencies required


  • Bachelor’s degree or higher in Business Information Technology, Computer Science, or a related field.
  • Experience in translating (customer) requirements into technical specifications.
  • Experience in backend, frontend and database development.
  • Have strong organizational and communication skills, including presentation skills.
  • Be a team player with strong interpersonal skills and ability to take a leadership role when necessary.
  • Being able to adapt to different cultures in an international work environment.

Nice to have’s

  • Deeper understanding of agile methodologies like Scrum.
  • Work experience with Jira or another issue tracking system.
  • Having had international work experience.

How To Apply

Applicants can send their cv and application letter explaining why they are suited for the job and more importantly what makes them feel passionate about it to careers@softclans.co.ke and state the position applied for in the subject of the email to reach us before 12th July 2024.