Integration Specialist Job in Kenya

Job Description

  • Work with the technology integration teams to provide exceptional integration support.
  • Develop and maintain processes and procedures for the support and maintenance of the bank’s integration components. Develop and maintain the bank’s technical documentation and procedures for integration support.
  • Collaborate with the bank’s technology and operations teams, development teams, architecture team, and channel support to ensure the smooth and efficient exchange of data between systems.
  • Ensure all integration components follow relevant regulations and standards, including cybersecurity and data privacy requirements.
  • Manage vendor relationships for integration components, negotiating service agreements and ensuring vendor performance meets the bank’s expectations.

  • Conduct regular preventive maintenance checks and routine health checks on integration components and Implement observability of the integration landscape putting in place a mechanism to proactively identify and escalate exceptions.
  • Develop and implement plans to upgrade and modernize the bank’s integration infrastructure, including the transition to an enterprise-grade design with practices built in to ensure operational efficiency.
  • Work collaboratively with other support teams to troubleshoot integration platforms, server performance issues and tune the environment based on findings to achieve desired outcomes.

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