Field Collections Agent Job in Kenya

Duties and Responsibilities

Visiting clients with overdue cases, persuading them to make payments and ensure payment compliance.

Repossession of offline Bodas from clients who have failed to comply with the contractual payment schedule and where telephone follow up and demand letters deemed in effective.

Handle debt recovery and asset repossession in a professional manner.

Work closely with police officers and different government agencies on matters regarding Mogo financed asset to ensure safe custody of our asset.

Be well informed and up to date on new measures and laws regarding bikes and their impact on our daily operations.

Preparation of detailed investigation reports on missing bikes and give recommendations to internal credit analysts on risk analysis and approvals.

Compile reports about incidents and give recommendations on how they can be avoided in the future.

Be innovative on better ways of tracking and monitoring the assets.

Preparation of weekly and monthly actual recovery reports and strategies.

Qualifications


Previous experience in debt recovery will be an added advantage.

Customer-oriented attitude

Self-motivated with willingness to take initiative and solve complex problems

Ability to thrive in a fast-paced and sometimes high-pressure environment

Excellent negotiation and analytical skills

Fluent in English and Swahili

One must know how to ride a bike and have a valid Driving Licence

With us You Will

Feel Good

A friendly and dynamic work environment

An excellent well-being program:

Health insurance (after probation period)

Pension scheme (after probation period)

Active social life and events

Win

Fast results without the friction of bureaucracy

Great victories due to the transparency of the company and its goals

Bonuses and awards for the great work

Participate in victory celebrations with your co-workers

Grow

Together with an intelligent team

Yourself and the company with the established feedback culture

Your knowledge with training possibilities

How to Apply 

Click Here To Apply