Claims Recovery Officer, FAK, Job in Kenya

Job Summary

To initiate actions and follow up payment/refund of claims to third party insurers.

Job Description

  • Receiving demand letters from the Third-party insurer where FAK clients are to blame and actioning as per the knock for agreement.
  • Appointment of service providers to handle Third Party recovery matters as per policy and maintenance of a register for such appointments.
  • Responding to advocates correspondence and ensuring up to date information is in each file.
  • Ensure recovery of matters where Third Party are to blame for a loss and update the register.
  • Triannual review of advocate status report and ensuring the files are up to date.
  • Ensuring payments of service providers are raised in good time, authorized and forwarded to Finance Department.
  • Preparing recovery reports & opinions.

  • Approving all recovery debits as per the approval limits
  • Reviewing the external advocates fees to ensure that the fee notes are raised as per remuneration order.
  • Attending court hearing on behalf of the FAK as and when required.
  • Ensure Status Reports from service providers are received as per the guidelines.
  • Prepare monthly reports and any other report that may be requested.

Education & Professional Qualification

  • Bachelor’s degree in insurance or a business related eld. 
  • At least five (5) years of relevant experience in similar role.
  • Relevant insurance professionals or equivalent and hold membership in recognized insurance professional bodies.

How To Apply

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