Agency Banking Officer Job in Kenya

Job Description

To migrate customers to digital channels in alignment with segment (CHNW, Business and Commercial and Wholesale Clients) objectives. To acquire, onboard and monitor bank agents and merchants in alignment with the bank’s digital transformation objectives.

Minimum Qualifications

Type of Qualification: First Degree

Field of Study: Business Commerce

Experience Required

Personal and Private Banking

3-4 years

Experience in general branch banking, sales, digital, and self-service product knowledge. Experience in merchant solutions or tele communications will be an advantage.

Additional Information

Behavioral Competencies:

Articulating Information

Conveying Self-Confidence

Documenting Facts

Embracing Change

Establishing Rapport

Technical Competencies:

Client Retention

Customer Acceptance & Review (Business Banking)

Mind of Customer Experience

Product Related Systems (Business Banking)

Risk Awareness

How to Apply 

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