Manager, Governance and Corporate Secretarial Services, Job in Kenya

Job Purpose Statement

Provision of strategic, high quality, timely and effective secretariat and corporate governance support to the Group, through the development and management of systems and processes for corporate secretariat, governance assurance and monitoring of related practices affecting the Group.

Key Accountabilities (Duties and Responsibilities)

Financial 10% 

 Responsible for supporting the achievement of profitability of the Group through prudent financial management / cost savings of the set departmental budget via tracking and maintaining expenditure within the prescribed limits.

Internal business processes  65%       

 Provision of Company Secretary services, including planning for and attending delegated meetings, preparation and/or distribution of requisite papers, recording the minutes and coordinating activities thereof for the Bank and applicable local subsidiaries.

 Maintenance of records of minutes of meetings, preparation of resolutions thereof for implementation, maintenance of statutory registers and administration of statutory filings and returns relating to Board and corporation activities for the achievement of strategic objectives.

 Administration of Board and Management information on matters Governance, including interpretive notes on changes to laws affecting the Group in support of the governance strategic planning process;

 Preparation of the department’s work plan and coordination of key governance activities in line with the governance strategy / framework.

 Drafting and periodic review of governance policy and procedure documents for recommendation of enhancements vis-à-vis governance best practices.

 Engagement with and coordination of activities relating to statutory bodies including but not limited to Business Registration Service, Central Bank of Kenya and Capital Markets Authority.

 Review of contractual documentation relating to the Group businesses for conformity to regulatory governance policies and standards.

 Preparation, indexing and circulation of assigned Management and/or Board documentation; tracking of deliverables mandated thereof; and collation of data and information for decision making.

 Preparation of statutory Corporate Governance disclosures requirements.

 Provision of interpretive and advisory services in relation to corporate secretarial and legislative / regulatory requirements affecting the Group.

 Provision of Management Information on emerging trends and changes in regulatory and governance best practice developments.

 Maintenance of the content on the Group Companies’ websites in relation to governance related corporate disclosures.

 Monitoring / tracking compliance with the continuing obligations under applicable Listing, Disclosure and Transparency Rules and regulations; and preparation of Securities Exchange disclosures and governance returns.

 Research and best practices insights vis-à-vis the Group’s governance and stakeholder management practices, including benchmarking to ensure appropriate mapping for related reviews.

 Research and development of relevant informational content for Staff training to ensure compliance with the corporate governance requirements applicable to the Group.

 Supporting with the coordination of the statutory Governance and Legal and Compliance audits and internal audit reviews and facilitating and tracking closure of audit findings as per Management commitments.

 Supporting Management in the development and coordination of activities for undertaking the Board Evaluation process in line with regulatory and best practice guidelines.

 Effective supervision of direct report(s) and collaboration with Group functions in furtherance of the Group’s corporate governance objectives.

Customer 15%

 Driving customer satisfaction through adherence of set SLAs and issuing stakeholders timely feedback.

 Promoting a good governance, compliance and ethical culture within the Group by providing guidance, collaboration and consultation, and coordination on relevant programs.

Learning and growth 10%      

 Delivering the set performance objectives and managing personal and direct report’s learning and development to build capacity, and devote time to undergo coaching and training opportunities.

NCBA Values

 Driven – We are passionate, make bold decisions and learn from our failures. We seek new challenges and appreciate different views constantly raising the bar. We explore our full potential.

 Open – Our interactions are candid, honest and transparent. We listen to each other and  our clients. We are inclusive and always respect each other.

 Responsive – We put our customer’s interests at the heart of all that we do. We are proactive, act quickly and resolutely to deliver results. We keep it simple and seek new ways to improve.

 Trusted – As a trusted partner we do what is morally right always. We keep our word. We are accountable and believe in each other.

Ideal Job Specifications


 An undergraduate degree or its equivalent in a Business-related field or Law.


 Company Secretary Certification by the Institute of Certified Secretaries of Kenya (CPS-K) in good standing. Certification as an Accredited Governance Auditor will be an added advantage.

 Corporate Secretarial and/or Governance practice in a public company listed on the Nairobi Securities Exchange will be an added advantage.

Desired work experience:

 Minimum of 7 years of relevant professional experience in Governance or Regulatory practices in an active environment.

 Practical experience working with board and/or board committees will be an added advantage.

Ideal Job competencies

Technical  Competencies

 Technical skills to effectively perform and/or guide on implementation of Governance related activities/tasks in a manner that consistently achieves high quality standards;

 Knowledge and experience in modern governance practices to initiate and implement tactical changes to support business performance;

 Knowledge and ability to effectively interpret and apply relevant laws and regulations to internal policies, guidelines, processes and procedures; and to consistently adapt to, and embed, required governance standards; and

 Competence in the use of standard software such as Word, Excel and PowerPoint and proficiency in their use for business purposes.

Behavioural  Competencies

 Performance Management drive towards optimising personal and unit productivity;

 Management and collaborative acumen to nurture and sustain stakeholders’ commitment to good governance practices; and to manage required changes;

 Good interpersonal, communication, organisational and analytical skills to effectively relate with stakeholders in achieving meaningful impact;

 Commitment to knowledge sharing and personal development, thus enabling self and team empowerment and development of open communication lines, teamwork and trust needed to support performance and a superior customer experience-oriented culture.

 High level of maturity, confidentiality, empathy and astuteness in handling information and engaging with colleagues and other stakeholders.

How To Apply

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