Last Mile Delivery Optimization Specialist Job in Kenya

About the role:

The Last-Mile Delivery Optimization Specialist at Sun King will be in charge of analysing and improving our last-mile delivery strategies. This role will focus on enhancing efficiency, reducing costs, and improving agent and customer satisfaction through better routing planning and logistics management.


  • Assess current last-mile delivery processes and identify areas for improvement.
  • Evaluate delivery data and agent feedback to identify bottlenecks and inefficiencies.
  • Develop and implement optimization strategies for stock delivery to agents and customers.
  • Oversee the management of transport assets, including motorcycles, during the initial stages of the pilot programs.
  • Process Optimization: Develop and refine order management, inventory control, and delivery routing processes to improve efficiency and reduce costs.
  • Stakeholder Engagement: Work closely with sales agents, cluster leaders, and retail operations teams to comprehend their needs and ensure seamless delivery processes.
  • Performance Monitoring: Implement KPIs and dashboards to monitor the performance of last-mile delivery operations. Use these metrics to drive continuous improvement.
  • Cost Management: Identify hidden costs and implement strategies to reduce them. Ensure that delivery expenses align with budget forecasts.
  • Training and Assistance: Provide training and assistance to Field team members involved in last-mile delivery operations.
  • Technology Integration: Leverage technology solutions (e.g., delivery tracking software) to enhance the visibility and efficiency of delivery operations.


  • Hold a  bachelor’s degree in Supply Chain Management, Operations, Business Administration, or a related field.
  • Have good grasp and experience in logistics, supply chain management, or last-mile delivery operations.
  • Possess strong analytical skills with the ability to interpret complex data and make data-driven decisions.
  • Have excellent project management skills with a track record of successfully steering process improvement initiatives.
  • Are experienced in working with third-party delivery vendors and negotiating contracts.
  • Are proficient in using logistics and delivery management software.
  • Possess strong communication and stakeholder management skills.
  • Have the ability to work in a fast-paced, dynamic environment.

How To Apply

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