Scope of Work
Goal and objective:
Under the supervision of the SBC Emergency
Specialist, ESARO and in close collaboration with the relevant sections, COs
the SBC Social and community listening (SCL) Consultant for the ESARO Social
and Behavioural Change team will be responsible for supporting the planning,
execution, and monitoring of the ESARO SBC social listening strategy across
various platforms, generation and utilization of behaviour and social science
data on community insights.
Activities And Tasks
Support implementation of a Regional Social and
Community Listening Strategy and
Produce highlighting key issues, topics, concerns raised, monitoring trends, misinformation, rumours, disinformation, knowledge, attitudes, and practices shifts, influencers and reference group, etc. providing recommendations on potential messaging and potential programmatic focus to RO and COs.
Through online monitoring tools, identify highly
assessed conversation threads to identify wrong information and/or myths being
circulated in ESAR.
Expand the existing Regional Social and Community
Listening Strategy and its implementation to include other programme areas
(e.g., SRHR and HIV, Nutrition, Child Protection (Violence against girls, boys
and women, child marriage, FGM, child online protection, girls’ empowerment,
emergency, immunization, etc.). SCL process will also use insights that are
generated from the SCL initiative on child marriage and FGM led by HQ to
effectively utilize the insights that emerge from those analysis.
Community insights data utilization
Support RO and COs in collection, compilation,
analysis and use of community insights and beliefs on behaviour and social
barriers and drivers around key programmatic areas.
Review guidelines and tools for conducting social and
community listening to equip COs with practical tools and templates.
Outputs/Deliverables:
Payment Schedule
Payment schedule is as per above table. Payments will
be per deliverable as indicated. Payment is upon satisfactory completion of
deliverables.
As per UNICEF DFAM policy, payment is made against
approved deliverables. No advance payment is allowed unless in exceptional
circumstances against bank guarantee, subject to a maximum of 30 per cent of
the total contract value in cases where advance purchases, for example for
supplies or travel, may be necessary. The candidate selected will be governed
by and subject to UNICEF’s General Terms and Conditions for individual
contracts.
Please note that the final remuneration will be
negotiated by HR.
Desired Competencies, Technical Background And
Experience
Education
Advanced university degree or equivalent experience
in Statistics, Communications, Marketing, Data Science, Behaviour Science or
relevant areas. *A first-level university degree in a relevant fieldcombined
with and additional two years of professional experience may be accepted in
lieu of an advanced university degree.
Work Experience
At least 5 years of proven experience in social media
monitoring and analysis and/or digital listening
Previous experience with social media management,
trend monitoring, and influencing
Experience in the design and implementation of
interventions on rumour management/misinformation
Previous experience in working with UN, and/or other
development partners.
Excellent writing skills planning and coordination
skills, with proven ability to work independently.
Language Proficiency
Fluency in English (verbal and written). Knowledge of
French and Portuguese is an added advantage
Must Exhibit The UNICEF Core Values Of
Care
Respect
Integrity
Trust
Accountability
Sustainability
Core Competencies
Builds and Maintains Partnerships
Demonstrates self-awareness and ethical awareness
Drive to achieve results for impact
Innovates and embraces change
Manages ambiguity and complexity
Thinks and acts strategically
Works collaboratively with others
How To Apply
