Insurance Officer Job in Kenya

Duties and Responsibilities

Receive all Court summons and Demand Letters from the claimants and updating them on the Third Party cases worksheet

File all documents corresponding to the specific Third party  claim 

Analyzing all third party claims received and gauge if they qualify for Underwriter/legal department for action 

Contact clients with reported third party Claims and guide them to fill claim documents and give written statements of the incident.

Sending the scanned court summons or Demand letters with claim documents to the respective underwriters and legal officer via emails for their action once satisfied that claim documents have been duly filled correctly .

Collecting accurate information and documents to proceed with the claim

Advising client and providing any requirement and/pending documentation as required by the underwriters

Obtain and update Claim Reference Numbers/appointed advocates from Underwriters and updating  the records 

Monitor the progress of all Third party  cases and maintaining Constant communication with the clients updating them on status 

Working closely with the legal department and Head of department to advocate for and protect the interest of the business

Qualifications, Skills & Attributes

A bachelors degree in Actuarial Science, Insurance or a business related field. 

At least 2 years of relevant experience in claims management and/or customer service and call center

Certificate of Proficiency in Insurance  (COP ) is an added advantage

Sound knowledge of insurance and legal matters

Familiar with the insurance and legal operations and processes

How To Apply

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