HR Manager Job in Kenya

Job Summary

  • As the Human Resources Manager  you will play a pivotal role in the effective management of the company’s human resources operations in the countries that you manage.
  • You will be responsible for overseeing various HR functions, including recruitment, employee relations, performance management, compliance, and policy development. Your mission is to create and maintain a positive and productive work environment while ensuring HR policies and practices align with legal requirements and organizational goals.
  • Assist the Head of Unit to build, challenge and motivate employees to deliver a complete human resources capability that can scale as the company grows

Duties and Responsibilities

Talent Acquisition

  • Ensure that requests for hiring are escalated to the SVP of Human Resources for approval prior to ensuring alignment with financial budgets.
  • Lead the recruitment process, including job posting, candidate sourcing, interviewing, and selection for grades A, B and C
  • Collaborate with hiring managers to understand staffing needs and ensure timely and effective hiring.
  • Creation of offer letters in accordance with salary grades

Employee Relations 

  • Address and resolve employee concerns, conflicts, and grievances in a fair and timely manner.
  • Promote a positive and inclusive work culture through effective communication and conflict resolution

Performance Management 

  • Manage the performance management process, including assistance with setting of  performance goals, conducting evaluations, and providing feedback and coaching to employees.
  • Ensure performance management practices align with organizational objectives.
  • Assess candidates (entry, middle & senior level management) to determine their capabilities and optimize person to job compatibility 

Compliance and policies 

  • Stay informed about employment laws and regulations to ensure company compliance.
  • Communicate HR policies and procedures to employees.
  • Participate in and supports all internal/external recruitment audits within the business as necessary

Training and Development 

  • Together with the Head of Learning and Development – Identify training needs and collaborate with departments and line managers alike to ensure that on-going training initiatives are being done. 
  • Encourage continuous learning and professional development among employees.

Employee Benefits and payroll

  • Oversee employee benefits programs, including health insurance, retirement plans, and other perks.
  • Assist employees with benefit-related inquiries and issues.
  • Ensure that payroll is completed timeously on payspace

Data Analytics and Reporting 

  • Maintain accurate HR records and utilize HRIS systems to generate reports for analysis and decision-making.
  • Provide regular HR metrics and insights to senior management.

Safety and Wellness 

  • Promote workplace safety and wellness initiatives.
  • Coordinate with relevant parties to address workplace health and safety concerns.

Onboarding / Offboarding 

  • Oversee the onboarding process for new hires, ensuring a smooth transition into the organization.
  • Manage the offboarding process, including exit interviews and knowledge transfer.
  • Ensure that the handbook is 100% up to date
  • Ensure exit interviews are completed
  • Take data from exit interviews for discussion with SVP Human Resources

Technical Requirements

  • Proven experience overseeing people management  at management level or other mid-managerial position within similar or a related industry
  • Strong understanding of recruitment strategy, service management and performance management principles
  • Familiarity with diverse business functions such as training, business development, communications management, employee experience, is an advantage

Knowledge & Skills Required

  • Ability to define the long term business strategy while also addressing the hands-on tactical needs of the business at all levels
  • Proactive, ethical, high energy, hands-on manager with great interpersonal skills to function across all levels of the organization as well as with external entities
  • Thoughtful and demonstrates good judgment and strong decision-making based on accurate and timely analysis
  • Strong organizational and project management skills; attention to detail
  • Proven business management experience in an unstructured and fast-paced environment
  • Proven experience building strong business partnerships and executive presence; able to establish credibility and support with other stakeholders

Outstanding time management skills

  • Results-oriented approach to work; willingness to do whatever it takes to help the team
  • Ability to identify and implement efficiencies and process improvements
  • Able to deliver highest standards of customer service
  • Strong problem solving and creative skills 
  • Understand the extended enterprise and have an appreciation for value creation based on understanding of overall vision for the business

Skill and Experience required 

  • Minimum of first degree in a related field. A Master’s degree is desired
  • 5+ years of experience with up to 3 years in a human management position
  • Exposure to global/international organizations will be an added advantage
  • Experience in developing HR strategies and implementing employee relations activities

How To Apply

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