Job Description
This role is responsible for providing Executive
support to the Group Human Capital Executive and Group Risk, Compliance and
Sustainability Executive. Key responsibility for the role is in reporting,
analytics and personal assistance support. The individual is accountable for
achieving results through own efforts.
Responsibilities
Reporting and Analytics:
Collates statistical information in predetermined
formats or formats developed by the individual.
Integrates data into daily, weekly and monthly
reports.
Builds and enhances databases when required.
Translate complex data and/or instructions into
meaningful outcomes.
Required to interpret data and provide meaningful
recommendations to the business.
Administration Role:
Performs secretarial duties for the Executive.
Manages queries on behalf of the Executive and
performs delegated tasks.
Ensures that the executive is equipped with necessary
documentation to proceed with meetings.
Manages diaries.
Provides corporate office with support in relation to
arranging functions, venue bookings, making travel arrangements when necessary
Responsible for office infrastructure, e.g. office
equipment and ordering of stationery.
Maintains confidentiality of information
Strong focus on dealing with escalated queries from
clients, customers and other stakeholders (with potential for brand damage).
Often accountable for the resolution of escalations
without the involvement of the senior manager.
Minute taking and developing non-standard reports,
minutes, presentations and correspondence.
Accountable for completing tasks of a personal nature
on behalf of the Executive.
High level of contact with external parties,
stakeholders and clients / customers (Company CEOs, Executives etc.).
Could be accountable for the management of a budget
or significant spending on a budget.
Skills
Strong understanding of the business
High level of ownership and independence
Stakeholder management skills
Communication skills
Professional ethics – confidentiality, Integrity,
accountable, trust, championing the customer, embracing diversity, general
conduct.
Teamwork
Excellent planning and organizational skills
Excellent verbal and written communication skills
Analytical and report writing skills
Experience & Qualifications
Degree in any business-related course, actuarial,
finance etc.
Professional courses i.e., in data management or
analytics, report writing, secretarial work etc.
3 years’ experience
How To Apply
