Credit Controller Job in Kenya

Job Title: Credit Controller

Hiring Organization: Corporate Staffing
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Health
Job Type: Full Time
Salary: KES
Date Posted: 06/04/2024

Gross Salary: Ksh 70k – 80k

Our client is a leading provider of laboratory and field-testing solutions in East Africa. They are looking for an enthusiastic Credit Controller to join their team. It’s your chance to be part of a dynamic team and make an immediate impact! As a Credit Controller, you will play a crucial part in providing operations and finance teams guidance and support.



Monitor intermediate limits to ensure control once accounts have open balances. 

Send statements to debtors who are overdue and follow up on phone, email and physical visits for timely payment to be done. 

Seek and manage remittance information and post payments on their Account Ledgers. Manage SOA accuracy. 

Monitor unpaid amounts daily and liaise with the Sales Representative and Customers for payment to be done. 

Relationship building with clients, build directory of contacts to be uploaded in respective systems. 

Negotiate Payment plans with clients  

Work towards improving payment collection metrics and strategies. 

Reporting Responsibilities  

Create and maintain a log of challenged invoices or invoices with issues and present the list as a bi-weekly report to Customer Service and the different HODs to be aware. Initiate a monthly meeting per dept to review and tackle these logged items in questions.

Above log to include pending disputes and issues needing resolving 

Above log to include incomplete work or pending matters with clients 

Record activities performed and list of updates of communications with customers 

Submit the debtors’ projection list to the HODs weekly. 

Submit debtors’ aged analysis reports to the Sales Representatives and HODs summarizing debt balances per department. 

Share a bi-weekly report list of round offs/small amount corrections due to be sent to the Accounts Dept to action against respective accounts.


Set up a procedure and documentation requirement for evaluating new credit requests and assigning credit terms and limits for existing and new clients. 

Update Credit Agreement forms with new and updated Credit Limit Terms, initiate a request for signed forms where not in place.  

Update revised Credit Limits per account on the company’s ERP system. Save the Credit Forms in a central location. 

Once above new limits are assigned on the ERP system, coordinate with operations to integrate debtor account limits and approvals as part of the order processing workflow. 

Develop, standardize and implement a payment collection process across the organization. 

Set up a reporting template to show % completed and pending signed delivery notes for POD visibility

Customer Service/Deliveries Documentation

Filing: maintain up-to-date records of delivery note copies, and follow up with customers for PODs.

Perform regular SOA confirmations that invoices are posted at customers’ finance systems and reflecting on their payables due. If not chase up on pending documentation to be delivered.

Qualification and Skills

3-5 years’ experience in a similar role. 

Bachelor’s Degree in Accounting, Finance, Bachelor of Commerce or related field (preferred).

Qualifications: ACCA or CPA (preferred). 

Good understanding of the legal complexities of loans, payment plans, and interest rates. 

Financial Accounting Skills (preferred). Understanding of WHT, VAT, Tax codes. 

Ability to reconcile complex debtors’ accounts. 

Competency with SAP/Sage and other accounting tools. 

Excellent planning, organization and problem-solving skills. 

Ability to before accurate credit analysis on debtor accounts and pending order book for decision making. 

Ability to deal with problematic clients.

How to Apply

Gross Salary: Ksh 70k – 80k

If you are up to the challenge and possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Credit Controller – Health ) to before 16th June 2024