Job Summary
The Branch Manager bears the responsibility of the
branch, its employees, reputation and portfolio. Provides leadership to the
day-to-day operations of the branch, achievement of branch targets, while
maintaining focus on the company’s strategic goals, and maintains a healthy
relationship with staff, clients, government bodies and market leaders.
Responsibilities
Identify and implement action plans and regularly
track and review Branch performance to ensure the achievement of the set
targets for the branch.
Responsible for preparation and submission of daily,
weekly and monthly reports to the senior management.
Promote high level customer service culture in the
branch for potential acquisitions.
Achieve set sales & Collections targets.
Stimulate branch growth through marketing of
Mwananchi Credit Limited products and recruitment of new clients. Cross sell
all products and services to both existing and potential clients.
In charge of repeat business in the branch.
Maintain high quality portfolio by ensuring on timely
payments of loans and being zero tolerant to arrears.
Conduct customer visits and ensure recoveries where
necessary
Qualifications
The incumbent must be Holder of Bachelor’s Degree in
Business Management or equivalent from a recognized university.
Minimum of 5 years Branch Management experience in a
Financial institution.
Computer literacy and proficiency.
Strong interpersonal, management and demonstrable
leadership skills
Excellent communication skills with people at all
levels and backgrounds
Demonstrated ability to build cohesive teams to
achieve goals through teamwork
Customer service orientation and commercial awareness
Utmost professional integrity
How To Apply
To make your application, forward your CV and cover
letter to hr@mwananchicredit.com
indicating the position you are applying for as the subject line.
