Job Title: UX Designer
Hiring Organization: Safaricom
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Telecommunication
Job Type: Full
Time
Salary: KES
Date Posted: 05/13/2024
Brief Description
Reporting
to the UX Designer Lead, the position holder will play a pivotal role in
crafting superior customer centric user experiences across our digital
platforms. Collaborate closely with cross-functional teams to understand user
needs, translate requirements into intuitive designs, and advocate for
user-centric design principles throughout the development process. The ideal
candidate should have a strong background in UX design, a passion for solving
complex problems for a diverse customer base, and the ability to collaborate
and communicate design concepts effectively.
Responsibilities
- Gather
and evaluate user requirements in collaboration with product managers,
engineers, and other stakeholders.
- Conduct
user research, including usability testing, to gain insights into user
behavior and preferences.
- Translate
concepts into user flows, wireframes, mockups, and prototypes that lead to
intuitive user experiences.
- Facilitate
design sprints to solve and innovate experiences that supports Safaricom
mission and vision.
- Make
strategic design and user-experience decisions related to core, and new,
functions and features.
- Advocate
for user-centered design principles and best practices within the
organization.
- Collaborate
with developers to ensure design concepts are implemented accurately,
effectively and inline with Safaricom design system.
- Ask
smart questions, stay up-to-date, take risks, and champion new ideas.
Qualifications
- Three
or more years of UX design experience. Preference will be given to
candidates who have experience designing complex solutions for complex
digital environments.
- Portfolio
of UX design projects showcasing your project is a must.(This is a must
for shortlisting and during interview)
- Expertise
in one or more UX software such as Figma, Adobe XD, Zeplin and the like is
a must.
- A
solid grasp of user-centered design (UCD), planning and conducting user
research, user testing, rapid prototyping, heuristic analysis, usability,
and accessibility concerns.
- Strong
understanding of user-centered design principles and methodologies.
- Excellent
communication and collaboration skills.
- Be
open to receiving feedback and constructive criticism.
- Be
passionate about all things UX and other areas of design and innovation.
- Ability
to work effectively in a fun fast-paced, dynamic environment.
