Senior Manager/ Lead, Wholesale Services, Job in Kenya

Job Title: Senior Manager/ Lead- Wholesale Services
Hiring Organization: Safaricom
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Telecommunication
Job Type: Full Time
Salary: KES
Date Posted: 05/29/2024

Reporting to the Tribe Lead – Enterprise Solutions, the role holder will be required to identify and enhance all key opportunities to grow Wholesale Transit, Data Center & Colocation business and develop robust framework for Wholesale Infrastructure. In addition, the role holder will grow & develop Wholesale IP Transit business and Tower Colocation business. Further to this, the role holder will develop partnerships and alliances to enhance capacity and seize wholesale opportunities and negotiate & effectively monitor capacity & Infrastructure costs & assets.
The role holder will also be expected to develop a data center commercialization and sales strategy, Manage Key relations & partnerships and represent the business at key networking events regionally & internationally.

Responsibilities


Develop Robust framework for Wholesale Infrastructure

Carry out a SWOT analysis to identify potential areas of new business.

Track and note various business models being used regionally and internationally to develop and growth wholesale sales.

Carry out extensive research and market intelligence to identify new opportunities for growth of revenues.

The framework should include clear decision milestones for review of the wholesale rates and their implications on the business.

Document a clear roadmap with the necessary SWOT implications built in that will inform the business and drive its wholesale sales strategy.

Growing Mobile Wholesale Business

Track and monitor on a daily, monthly and quarterly basis revenue growth against set budgetary targets

Develop a well thought out wholesale commercial model framework that ensures regulatory compliance while optimizing wholesale opportunities for the business.

Develop effective business case that clearly justify investment potential for new infrastructure opportunities.

Monitor and track product pricing both locally and international for similar infrastructure products.

Minimize revenue leakage due to under-reporting and incomplete recognition of revenue

Growing Fibre Wholesale & IP Ttransit Business

Track and monitor on a daily, monthly and quarterly basis revenue growth against set budgetary targets.

Develop a well thought out wholesale commercial model framework that ensures regulatory compliance while optimizing wholesale opportunities for the business.

Develop effective business case that clearly justify investment potential for new fibre opportunities.

Monitor and track product pricing both locally and international for similar fibre products.

Minimize revenue leakage due to under-reporting and incomplete recognition of revenue.

Growing Tower Business

Track and monitor on a daily, monthly and quarterly basis revenue growth against set budgetary targets.

Develop a well thought out wholesale commercial model framework that ensures regulatory compliance while optimizing Tower opportunities for the business.

Develop effective business case that clearly justify investment potential for new infrastructure opportunities.

Monitor and track product pricing both locally and international for similar Tower products.

Minimize revenue leakage due to under-reporting and incomplete recognition of revenue.

Infrastructure Costs & Assets

Carry out detailed analysis to establish which is more effective-leasing or buying key Infrastructure assets, including data centers

Develop robust and insightful business cases that help demonstrate the more effective cost strategy.

Ensure quality is not compromised for on data and is a key compliment in optimizing the cost framework.

Institute a clear framework for mitigating fraud by liaising effectively with internal stakeholders and developing complementary tools that proactively mitigate fraud.

Manage Key relations & partnerships

Prepare and maintain an effective annual calendar that optimize the relationships with various carriers and enhances competition.

Develop an effective framework for monitoring effective partnerships.

Explore new partnership opportunities that create opportunities for growth.

Attend Key networking events

Identify and plan for all known key events touching on carrier business

Attend at least one key networking event annually.

Document and implement learnings for the benefit for the business.

Supervisory

Recruit, develop and retain people with outstanding skills, qualifications and potential.

Performance management and identification of training needs

Build talent by identifying and developing new leaders for the respective environment.

Employee relations and collaborative teamwork

Coaching and guidance of subordinates

Build professionalism, loyalty and commitment to the organization.

Communicate actively and effectively resolving any potential conflicts that may arise

Qualifications

A graduate in technology, business/commerce or related field

Proven experience of over 10 years in leadership, managing commercial and product teams in Telecommunications, with a solid understanding of the local, regional and international wholesale/carrier business and market

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