Essential Key Accountabilities
Pipeline
Products
- Product Management -Produce and develop
an insight driven product plan to deliver a flawless launch of the new
product(s)
- Understand the market environment to
identify business opportunities within the complex & changing
healthcare structures
- Create environments and advocates that
will assist in peer to peer sharing of clinical experience within both
secondary and primary care settings
- Develop and align brand value
propositions with local health economy objectives
- Influence preferential timely formulary
decisions and other regional/national networks to establish market access
for the product(s)
- Advance notification of product(s) and
prices according to local laws
- Establish and manage KOL relationships
- Ensure local adaptation of relevant EMEA
generated promotional materials prior to launch
- Drive KEMSA and public hospital product
listing and availability to enhance access to patients
Approved Products (promotional)
- Effectively sell the value offering of
the product(s) to meet the individual needs of all relevant customers
within the local health economy
- Become the expert in terms of knowledge
and practical application in all aspects of the environment, relevant
therapy areas, the company and competitor products
- Account manage the customers including
payers, prescribers and other decision-makers – typically involving
clinicians, psychiatry specialist nurses and pharmacists at all levels
- Work to become the neuroscience “go-to”
account manager for the customers, establishing the top ranked customer
feedback against other industry sales professionals
- Report spontaneous unsolicited AE/PQC
& specials situations from ALL sources within 24 hours or the
following business day and support where requested in conducting follow
ups.
Team Leadership
- Oversight guidance to the assigned
portfolio on team leadership in achieving company set objectives including
commercial objectives.
- Drive seamless and timely execution of
customer engagement plans, submissions and territory plans for the team
within J&J policies.
Compliance Responsibilities
- Ensure safety reporting requirements
(timely AE/PQC reporting) as set out in company policies and SOPs
(Standard Operating Procedures) are met and, where applicable,
appropriately managed when planning projects, developing materials,
executing projects and contracting vendors
- Ensure HCC and legal requirements (Fair
Market Value, Transfer of Value rules, Promotional Materials rules) are
fully understood, appropriately managed and, where applicable, complied
when planning projects, developing materials, executing projects and contracting
vendors
- Ensure inspection readiness with respect
to personal training compliance, and availability of recent CV and
individualized Job Description
Qualifications:
Experience
Required:
- Minimum 5 years of Key Account Manager
experience
- A minimum of a Bachelor’s degree is
required. Pharmacy degrees are preferable
- Fluency in English and Swahili is a must
- Proven track record in a field sales role
and with a passion for delivering quality healthcare solutions
- Strong key account management /
implementation skills
- Strong understanding of both private and
public hospitals dynamics, KEMSA, MEDS and payer landscape
- Creative thinker: a top performer with
determination, passion and high levels of motivation
- The ability to handle complex technical
information and business challenges
- Excellent team working skills with both
sales and cross functional colleagues
- The ability to identify new opportunities
and develop solutions to manage competitor activity
- Proven business acumen – strategic
thinking and the ability to deliver innovative customer solutions
- Proven ability to develop customers at
all levels
- Strong understanding of the changing
healthcare environment
- Results and performance driven with
pro-active, ‘can do’ attitude
- Flexibility, in order to respond to
changing business needs
- Experience in Neuroscience TA would be
beneficial
- Negotiation and facilitation skills
- Willingness to engage, learn and share
best practice across the team and organization
Leadership Behaviors Required:
- LIVE OUR CREDO: Puts the needs of Our
Credo stakeholders first, pursues the highest standards of quality,
safety, compliance & ethics and Ensures everyday actions contribute to
Our Purpose
- CONNECT: Builds internal and external
relationships based on respect, Collaborates openly across boundaries and
acts as a team player.
- SHAPE: Inspires and contributes ideas
that challenge thinking, demonstrates resilience and agility to drive and
adapt to change.
- Grow: Develops self and others to reach
their goals, engages in open & honest conversations and Drives
performance by managing energy and taking ownership for outcomes.
How To Apply
