Job Title: Head of Operations and Programs
Hiring Organization: Corporate
Staffing
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Media
Job Type: Full
Time
Salary: KES
Date Posted: 05/08/2024
Reports
to: Executive Director,
Our
client provides space for networking, collaborating, and experimenting among
Kenya’s media practitioners. As a vibrant hub, it continues to foster a dynamic
community of storytellers and media professionals, providing a platform for
knowledge sharing and innovation. They are looking to hire a Head of
Operations and Programs whose overall purpose is to drive the implementation of
a new mission-driven strategy and organizational structure, ensure that all
programmatic units are achieving their goals, and increase the organization’s
operating capacity and efficiency.
Responsibilities
Strategy
- Provide
effective, operational leadership and stewardship through active
involvement in all programs and services.
- Ensure
the continued financial viability of the organization’s program/service
units through sound fiscal management.
- Support
in the development and implementation of strategic plans.
Business
Stream Management
- Manage
and optimize the performance of our multiple business streams, including
workflow automation, performance management, project management, and
deployment of new activities, by developing and implementing operational
strategies, KPIs, and performance metrics.
Process
and Knowledge Improvement
- Drive
continuous improvement initiatives across the organization to enhance
operational efficiency, reduce costs, and increase customer satisfaction.
- Lead
the formulation of SOPs and policies that make organisations efficient and
compliant
- Work
to set up the monitoring and evaluation metric, measurement and
sharing in collaboration with the monitoring and evaluations
team
- Lead
and be the custodian of building a culture of sharing best practices,
facilitating collaborations among the teams
- Lead
the creation and maintenance of a platform for the dissemination insights
of into lessons learned in the life of the organisation.
Compliance
& Risk Management
- Ensure
all program activities operate consistently, legally, and ethically,
within the mission and values of the organization across the region
- Identify
and mitigate operational risks, compliance issues, and regulatory
challenges to maintain a secure and compliant operating environment.
Management
and Leadership
- Provide
leadership to direct reports, dedicate time to coach and mentor leaders to
perform to their full potential, and act as a role model for culture and
values.
- Team
Coordination: Orchestrate a high-performing cross-functional team,
fostering a culture of innovation, accountability, and collaboration.
- Collaborate
with HR to build a robust talent strategy, leading to a high-performing
team, high employee retention, and an efficient organization with a
positive culture.
- Work
with the Operations to develop an effective IT infrastructure that
supports operations, reporting, and data collection.
Financial
Management
- Collaborate
with the finance manager in Budget planning
Reporting
- Provide
periodic reports to the executive leadership on the overall performance of
the Business Operation.
- Oversee
the reporting of relevant country office updates
Qualifications,
Skills, Competencies Required
- The minimum
academic qualification required to effectively perform the job is a
Bachelor’s Degree with a preferred area of Specialization in business.
- 9-10 years of
experience is required with 5 in a management position preferably in the
media and creative industries.
- Experience
supervising seasoned staff operating multiple activities across a broad
geography.
- Seasoned
in leading diverse work teams and developing an organization-wide strategy
for programme excellence.
- Communications
Skills
- Leadership
Skills
- Strategic
thinking
- Innovation
and Problem-Solving Skills
- Organizational
and Planning Skills
- Analytical
skills
- Facilitation
skills
- Networking
skills
- Great
Interpersonal Skills
- Financial
Management Skill
What
the Organization Offers
1.
Paid Time Off
2.
Comprehensive health cover
3.
Emergency Assistance Program
4.
Flexible Hybrid Work Schedule
5.
Professional Development Plan
How to
Apply
If you
are up to the challenge, possess the necessary qualifications and experience;
please send your CV only quoting the job title on the email subject (Head of Operations and Programs -Media)
to jobs@corporatestaffing.co.ke
before or on 20th May
2024.
