About the Role
As
Donor Visit and Support Associate, you will oversee and manage every aspect of
donor visits across multiple countries, working to cultivate robust
relationships with donors and ensuring their visits are meaningful and in line
with our organization’s objectives. Additionally, you’ll offer cross-team
support and oversee key team tools to optimize effectiveness and coordination
within the Business Development team.
Responsibilities
End-to-end management of donor
visits
In
all our countries of operation (primarily in Kenya and Rwanda, but could
include Tanzania, Uganda, Malawi, Burundi, and Zambia), including:
- Pre-visit planning: Collaborate
with team members to craft detailed donor visit itineraries, map out
relevant activities, assist in the creation of preparation materials, and
coordinate alignment calls.Liaise with field teams and country leadership
teams to schedule 1:1 meetings, manage schedule conflicts and be on hand
to trouble-shoot.
- Logistics: Coordinate
logistics with in-country teams, including arrangements for accommodation,
meals, transport etc.
- On-the-ground support: Provide on the ground support aheadof visits via “practice
runs” and during visits via logistics support.
- Direct hosting: Act
as “lead host” for certain donor visits (Note: contingent upon building program
fluency).
- Follow up: Manage
any follow up requests for information and channel them to the relevant
team members.
Process and system optimization:
- Identify areas for process enhancement
and create new, improved tools to streamline planning, coordination and
follow-up. Additionally, oversee training for all team members on these
tools/systems to ensure compliance and proficiency.
- Note on travel requirements: Donor visits
ebb and flow, but taking into account all of the above responsibilities,
we would estimate 20-25% travel time in this role.
Cross-team support:
Contribute
to functioning of Business Development team by facilitating team coordination.
For example, manage logistics for annual retreats, oversee new staff
onboarding, and support various other team initiatives.
Management of team-wide tools
Oversee
multiple team tools and contribute to knowledge management system to improve
team effectiveness and coordination
Career Growth and Development
We
have a strong culture of constant learning and we invest in developing our
people. You’ll have weekly check-ins with your manager, access to mentorship
and training programs, and regular feedback on your performance. We hold career
reviews every six months, and set aside time to discuss your aspirations and
career goals. You’ll have the opportunity to shape a growing organization and
build a rewarding long-term career.
Qualifications
Across
all roles, these are the general qualifications we look for. For this
role specifically, you will have:
- Minimum of 4 years of experience in donor
relations, fundraising, logistics coordination, event planning, or a
related field
- Demonstrated proficiency in project
management
- Experience in process improvement and
analysis, with the ability to identify opportunities for streamlining
processes and enhancing efficiency
- Bachelor’s degree in a related field
(such as Communications, Marketing, Nonprofit Management)
- Experience in the field of
agriculture/rural development is a plus
How To Apply