Job Summary
- Develop and deploy card products sales
strategy.
- Participate in development and execution
of card sales programs.
- Actively participate in the development
and deployment of card business credit policy
- Develop and implement an end-to-end card
business on-boarding process flow for all card products.
- Drive your own and entire bank card sales
target.
- Own and drive card sales targets across
the entire bank network
Responsibilities
- Develop and execute sales strategies to
promote and sell all card products and value add services to customers.
- Drive Card Portfolio growth through
effective new credit card/prepaid/debit card acquisition strategies,
Customer Management, Card usage, drive strong Portfolio Performance and
Profitability.
- Develop strategies for card business to
ensure the business achieves its set budget figures and set card sales
targets for card business and branches assigned while ensuring that
policies and guidelines are adhered to.
- Jointly work with products teams to
develop new products and improve the existing ones.
- Co-ordinate with branch-based teams and
all other BDM teams to drive acquisitions numbers.
- Co-ordinate with other stakeholders to
implement end to end robust sales processes that will grow the numbers.
- Develop and share MI for tracking sales
performance across the bank network.
- Manage sales staff under you.
- Ensure compliance with both external
& internal compliance requirements.
- Identify and establish relationships with
key stakeholders to drive sales growth.
- Collaborate with the marketing team to
develop tailored sales and promotional strategies to drive product update.
- Lead the development of distribution
channels to ensure efficient and widespread availability of our products
to target markets.
- Monitor market trends, competitor
activities, and customer feedback to identify opportunities for business
expansion and improvement.
- Prepare and present regular sales
reports, forecasts, and updates to senior management.
Bank Network Product Support
- Engage with branches and other
stakeholders to drive card product uptake.
- Drive product training across the entire
branch network
- Engage all key stakeholder to drive
product sales performance – RM, DST teams, Virtual RMs, branch managers,
area managers etc
- Be at the center of ensuring all product
related queries and complains are handled conclusively and on a timely
manner.
Product Sales Support
- Develop and roll out card sales programs.
- Work with all stakeholders – branch
network, RMs, DSTs to drive card sales
- Constant review of existing processes to
enable seamless cards sales operations process flow.
- Develop training material to facilitate
card knowledge capacity building across the entire bank network
Risk, Legal and Compliance
- Ensure that all activities and duties are
carried out in full compliance with regulatory requirements,
Enterprise-Wide Risk Management Framework and internal Absa Bank Policies
and Policy Standards. Understand and manage risks and risk events
(incidents) relevant to the role.
- Ensure all products are compliant with
the banks and regulators, schemes, processors/payment gateways compliance
requirements.
- Maintain an RCSA for all the products.
- Do regular reviews of product compliance
status.
- Documentation, review, resolution and
escalation (where necessary) of any compliance exception items.
- Ensure all mandatory training is
completed to the deadline and understood within given timescales.
- Successful independent conformance
assurance
Technical Skills/Competencies
- Excellent numerical and data analytical
skills
- Stakeholder engagement and negotiation
skills
- Self-driven and result oriented.
- Excellent communication skills
- Good analytical and interpretation skills
- Interpersonal skills
- Time management skills
- Team working ability.
How To Apply