Business Manager, Channels, Sales and Distribution, Job in Kenya

Job Description

Reporting to theChief Channels, Sales, and Distribution the position holder’s role includes; 

  • Advisor to the Chief on strategic initiatives, performance improvement of the organization, and assisting the Chief in achieving business results. Lead the elements of strategic planning & implementation within the company by providing solutions to business issues & challenges.
  • Develops and maintains effective working relationships with external partners.
  • Provides ongoing support to the Chief on general Channels and Sales issues, informing the Chief of system-wide matters needing attention so as to enable the Chief to focus on more strategic challenges and better optimize use of time.
  • Researching, benchmarking, publishing accurate and information for decision making as well as providing thought leadership on changes taking place within the industry.
  • Plays a key role in providing insights and analytics on Business performance.
  • Supports the business in the strategic projects rollout and ensures tracking of progress, using information integrated from varied systems and sources.
  • Responsible for leading& coordinating all administrative tasks within the Chief’s office and ensures the efficient running of the Chief’s office.
  • Communicates and coordinates internal and external information from the Chief’s office to the Business Unit Leads and partners.
  • Prepares agenda, research and document information for meetings involving issues and projects deemed necessary by the Chief; proactively ensures successful execution of above.


Strategy Formulation & Alignment

  • Lead the strategic mapping process for the division.
  • Research on new methodology on Strategic Management to match to business needs.

Strategy Execution

  • Facilitate the roll-out of the Channels and Sales Strategy. Work with divisional leads to ensure implementation of best practice.
  • Champion the process improvement within the business to attain strategic objectives.
  • Partners in delivery of strategic programs across divisions for turnarounds by tracking & monitoring the roll out
  • Monthly reporting on progress of implementation of agreed strategy action plans.

Projects Management

  • Take leadership in strategic projects/initiatives in relating to overall company strategy.
  • Oversee the formulation, implementation, and review of Safaricom Strategic projects.
  • Oversee justifications and due diligence for all business acquisitions and key projects undertaken by the business.
  • Lead the Integration of acquired businesses

Products Gate and Governance

  • Drive the Governance and Gate process for all products and Services.

Business Intelligence & Thought Leadership

  • Consistently monitoring operating environment activities of strategic interest and provide thought leadership on changes taking place in the industry.
  • Research on new areas of business that Safaricom can gain strategic advantage over its competitors
  • Seek intelligence on competitor strategy from industry experts, Telecom analysts and other media whilst maintaining highest ethical standards.

Costs Containment

  • Review and advice the Chief on overall company cost management initiatives.
  • Prepare the department’s budget and forecasts in line with the company policy and manage the department’s Expenditure.

People Management

  • Oversee the team
  • Work and manage in a matrix structure Coaching, mentoring, and delegating when need be.


  • A bachelor’s degree
  • Project Management certification Prince II or PMP and / or Six Sigma Yellow or Green Belt.
  • Have 10 years work experience in the Telecom/ICT space of FMCG; 5 of which must be in senior Management
  • Minimum 5 years’ experience in project management and information technology
  • Minimum 5 years leadership experience in a cross-functional or matrix organization.
  • Requires strong experience in business and solution development, project/program management, and project delivery in a technology space.
  • Experience developing complex, multi-year project plans to meet business objectives within budget.
  • Very Strong understanding of the system development life cycle
  • Very Strong understanding of the project management and testing life cycle
  • Ability to interact effectively with various levels within the organization.
  • Proven experience in risk management and change management
  • Proficient in project management software
  • Excellent verbal and written communication skills
  • Ability to effectively communicate and present to all levels of the organization including EXCO
  • Solid understanding of project management methodology to identify and communicate issues, risks and dependencies across a large-scale program
  • Experience using automated project management governance tools

How To Apply

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