The Position
- The Jobtech Alliance Partnerships
& Network Lead plays a lead role on the first workstream outlined
above, while contributing to improved performance of Jobtech Platforms
across the continent. S/he is responsible for building the community as a
fundamental anchor for all other activities of the Jobtech Alliance, and
building out complementary workstreams. Firstly, this involves managing
community outreach and onboarding, engagement (including online and
offline channels), and events. Secondly, it involves providing 1:1 support
to platforms to ensure that they get the most of the Jobtech Alliance, as
well as identifying and managing further workstreams and partnerships that
contribute to the growth and enhancement of the ecosystem and community.
Who You Are
- You are a creative extrovert who
has phenomenal EQ, and are deeply passionate about startups and employment
in Africa. You are strategic and can build things from scratch, and know
the difference between a good and a dud partnership. You have a skill at facilitating,
and are a natural connector. You are highly organized, and can keep the
day-to-day ticking while working on ambitious new projects.
Key Responsibilities
Community
& Partnerships Strategy (15%)
- Lead the overarching community
management strategy & develop new ideas about how to improve both size
of membership and quality of engagement. You’re the primary KPI holder for
quantity of members and quality of engagement.
- Develop processes for community
management and maintain the Jobtech Alliance Playbook around community
engagement. Establish our model to enable us to better share useful
resources / collaborations with platforms on a 1:1 basis.
- Evolve strategy, and identify
opportunities for partnerships, special projects, or services that would
improve the enabling environment of the ecosystem
Community
Outreach, Recruitment and Onboarding (10%)
- Drive membership of the Jobtech
Alliance community through mapping of startups in the sector, outreach and
promotion, direct engagement with startups, and creative outreach
campaigns
- Review Platform Member
applications on a regular basis, and conduct onboarding with new startups
- Other activities, as guided by
his/her community engagement strategy
Community
Engagement and Events (25%)
- Maintain social media channels
(LinkedIn and Twitter) with quality and engaging content (including
user-generated) to promote high levels of learning and engagement. Where
possible, develop more creative content based on Jobtech Alliance blogs
and other learning
- Manage Jobtech Alliance website,
email, and other communications channels
- Organize and host meet-ups for
the Jobtech Alliance community in different markets
- Organize and manage webinars
hosted by Jobtech Alliance and partners
- Go-to organizer for bigger
events, including the Africa-wide Jobtech Summit
Platform
Support (25%)
- Maintain 1:1 relationships with
community-members, and maintain a finger on the pulse of what the
community needs
- Identify unique needs of
platforms, and play a ‘connector role’, sharing useful Jobtech Alliance
resources, introductions to other Platform Members, or beyond
Partnerships
and Special Projects (25%)
- Based on emerging opportunities,
and feedback from the community, identify partners and lead special
projects which improve the enabling environment for inclusive jobtech
platforms in Africa
- This could improve projects
including (but not limited to): partnerships with useful service
providers, the building of open-source tools solving key problems for
start-ups, pilots with external actors, policy roundtables, and more.
Supervisory
Responsibility
- None
Accountability
Reports Directly To: Program Director / Jobtech Alliance
Works Directly With: Startups, External partners, BFA Communications team,
Results, Learning & Research team, Venture Building Managers, Finance team.
Accountability
to Participants and Stakeholders
- Mercy Corps team members are
expected to support all efforts toward accountability, specifically to our
program participants, community partners, other stakeholders, and to
international standards guiding international relief and development work.
We are committed to actively engaging communities as equal partners in the
design, monitoring and evaluation of our field projects.
Minimum Qualification &
Transferable Skills
- A minimum of 5 years of
experience in community engagement, project management, and/or leadership
roles in the startup space in Africa
- Experience working in jobtech
platforms strongly preferred, as a founder/leader a plus
- Experience building communities
in the startup space in Africa, and/or with diverse stakeholder
management.
- Experience managing and growing
social media channels, demonstrating creativity in content and engagement
. Flawless written English and evidenced track record of developing
compelling content in written form and beyond.
- Demonstrated capacity to come up
with ideas and build things from scratch that are rolled out with multiple
stakeholders.
How To Apply