Job Title: Network & Systems Support Officer
Hiring Organization: Consolidated
Bank
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Banking
Job Type: Full
Time
Salary: KES
Competitive
Date Posted: 03/20/2024
Reporting
to the ICT Infrastructure Manager, the Network & Systems Support Officer
will be responsible for the installation, configuration, management,
development and maintenance of an efficient, reliable ICT infrastructure,
Systems, networks (both LAN and WAN) and technical services support, including
the optimum deployment and utilization of ICT resources.
Key Responsibilities
Configuration
of ICT network, Servers, systems and equipment; including hardware,
peripherals, and software and ensure efficient performance and deployment of
appropriate business and support services.
Administration
of ICT Infrastructure systems, and services. Administration duties includes but
not limited to Virtualized platforms support, Active Directory object
maintenance, troubleshooting, Mail server management, Domain Controllers, DNS,
Windows Servers, Linux Servers, user authentication and other operational
systems as needed
Design
and implement new solutions and improve resilience of the current network and
systems environment.
Manage
the performance monitoring of ICT resources and perform basic diagnosis and
resolution of network infrastructure, servers, and software and hardware
faults.
Install
and configure computer hardware operating systems and applications; monitor and
maintain computer systems and networks.
Implementation
of tools to aid in improving operation efficiencies in monitoring and
infrastructure management
Troubleshoot
system and network problems and diagnose and solve hardware or software faults;
replace parts as and when required.
Ensure
that up to date systems configurations and documentations are kept for all ICT
network and systems infrastructure and provide support, including procedural
documentation and relevant reports; following diagrams and written instructions
to repair a fault or set up a system.
Management
of LAN and WAN infrastructure, including telephony (IP, E1 and VOIP transport)
QoS, and VPN.
Provide
technical support for people using the network and day to day administration
and monitoring of network use.
Generate
various reports as required.
Any other
duties that may be assigned by the supervisor/Manager or HOD.
Qualifications
and Competencies
Be a
holder of Bachelor’s degree in either Computer Science, Computer Engineering or
Information Technology related field.
Must
possess at least one professional qualification such as C.C.N.A, or M.C.S.E or
HP Aruba Certified Switching professional.
Must have
at least two years’ working experience and be involved in planning, systems
analysis, design, implementation, and support of LAN/WAN infrastructure.
Should
have at least one year’s experience in Operating Systems Administration in
Linux and Windows
Experience
in Storage and Virtualization platforms will be an added advantage.
Should
possess excellent communication, decision making, analytical, organizational
and interpersonal skills.
Should be
of sound judgment and have ability to apply technical expertise to resolve a
range of issues/problems and provide technical guidance to users.
How To
Apply
Qualified
and interested candidates who meet the above requirements should send their
application in HARD COPIES quoting the title of the position applied for on the
cover letter and envelope, together with detailed curriculum vitae, copies of
certificates and the contact information of three referees to:
The Head
of Human Resources Consolidated Bank of Kenya Limited P.O. Box 51133 – 00200
NAIROBI
All
applications should be sent through the above address ONLY, and received no
later than 5.00 p.m. on Wednesday, 3rd April 2024. Only selected candidates
will be contacted.
