Job Description
Consistently offer professional,
friendly and engaging service.
Lead and assist the Executive
Housekeeper in the day-to-day operation of the department and ensure service
standards are followed.
Conduct regular inspections of all
guest rooms / Public Areas.
Identify training needs and train all
Supervisors and Colleagues as required.
Work closely with the Maintenance
department to address all guest room repairs and ensure proper communication
channels are followed through.
Address all guest concerns and react
quickly, logging and notifying proper departments accordingly.
Balance operational, administrative
and Colleague needs.
Follow departmental policies and
procedures.
Report necessary maintenance items.
Follow all safety and sanitation
policies.
Assists with other responsibilities
and duties in the absence of a team members or other tasks assigned by the
manager.
Follows all policies and procedures
ascertained by the hotel.
Attend meetings and training sessions
as required.
Any additional duties assigned.
Qualifications
Previous leadership experience
required.
Computer literate in Microsoft Window
applications an asset.
University/College degree in a related
discipline an asset.
Excellent communication and
organizational skills.
Strong interpersonal and problem
solving abilities.
Highly responsible &
reliable.
Ability to work cohesively as part of
a team.
Ability to focus attention on guest
needs, remaining calm and courteous at all time.
How To Apply