Job Title: Duty Manager – Nursing
Hiring Organization: Avenue
Healthcare
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Medical
Job Type: Full
Time
Salary: KES
Competitive
Date Posted: 03/28/2024
Our
purpose is to enable and maintain health.
Mission
To
provide high quality care that exceeds our clients’ expectations.
Key Responsibilities
Operational
Oversight:
- Coordinate
and supervise all operational activities during night shifts, including
nursing, administrative, and support staff.
- Ensure
compliance with hospital policies, procedures, and regulatory requirements
throughout the night.
- Ensure
adherence to quality standards.
- Address
any issues or concerns promptly and effectively, escalating as necessary
to senior management.
- Investigate
accidents/untoward incidences at the night and inform the relevant
manager.
- Participate
in development and implementation of polices for improvement of patient
care and safety.
- Ensure
equipment uptime of >99% for all clinical and non-clinical equipment.
- Ensure
service uptime of >99% for all clinical and non-clinical services.
- Ensure
product availability as per service standards.
- Ensure
robust enterprise risk management practices
Patient
Care:
- Monitor
patient care activities to ensure quality standards are met and patient
safety is maintained.
- Collaborate
with nursing staff to address patient needs and resolve any issues that
arise during the night.
- Assist
in patient transfers in collaboration with Nursing Services Manager (NSM),
Finance and the relevant managers
- Inform
the NSM & MSM of high risk and sensitive patients
Emergency
Response:
- Act
as the primary point of contact for emergencies during coverage,
coordinating response efforts and communicating with relevant
stakeholders.
- Implement
emergency protocols as needed, ensuring a swift and effective response to
critical situations.
Staff
Management:
- Provide
leadership, guidance and managerial support to shift staff, fostering a
positive and supportive work environment.
- Conduct
regular rounds to assess staff performance, provide feedback, and address
any concerns or issues.
- Evaluate
workload and staffing levels and where required allocate or re-assign
resources to meet demand
- Assist
in staff development through bedside teaching, skill checks, mentoring and
appraisal
Communication
and Collaboration:
- Facilitate
communication between night shift staff, other departments, and senior
management to ensure seamless coordination of activities.
- Collaborate
with senior managers, other duty managers and department heads to address
cross-functional challenges and promote organizational objectives.
Person
Specification
- Bachelor’s
degree in nursing or a Diploma in Nursing with a Higher National Diploma
in a nursing specialization.
- Postgraduate
qualification in healthcare management or related will be an added
advantage.
- A
valid nursing council of Kenya license.
- 5
years of continuous clinical experience.
- Minimum
of 2 years’ supervisory experience.
- Excellent
interpersonal and communication skills
- Attention
to detail.
