Duty Manager, Nursing, Job in Kenya

 Job Title: Duty Manager – Nursing

Hiring Organization: Avenue Healthcare
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Medical
Job Type: Full Time
Salary: KES Competitive
Date Posted: 03/28/2024

Purpose Statement

Our purpose is to enable and maintain health.


To provide high quality care that exceeds our clients’ expectations.

Key Responsibilities

Operational Oversight:

  • Coordinate and supervise all operational activities during night shifts, including nursing, administrative, and support staff.
  • Ensure compliance with hospital policies, procedures, and regulatory requirements throughout the night.
  • Ensure adherence to quality standards.
  • Address any issues or concerns promptly and effectively, escalating as necessary to senior management.
  • Investigate accidents/untoward incidences at the night and inform the relevant manager.
  • Participate in development and implementation of polices for improvement of patient care and safety.
  • Ensure equipment uptime of >99% for all clinical and non-clinical equipment.
  • Ensure service uptime of >99% for all clinical and non-clinical services.
  • Ensure product availability as per service standards.
  • Ensure robust enterprise risk management practices

Patient Care:

  • Monitor patient care activities to ensure quality standards are met and patient safety is maintained.
  • Collaborate with nursing staff to address patient needs and resolve any issues that arise during the night.
  • Assist in patient transfers in collaboration with Nursing Services Manager (NSM), Finance and the relevant managers
  • Inform the NSM & MSM of high risk and sensitive patients

Emergency Response:

  • Act as the primary point of contact for emergencies during coverage, coordinating response efforts and communicating with relevant stakeholders.
  • Implement emergency protocols as needed, ensuring a swift and effective response to critical situations.

Staff Management:

  • Provide leadership, guidance and managerial support to shift staff, fostering a positive and supportive work environment.
  • Conduct regular rounds to assess staff performance, provide feedback, and address any concerns or issues.
  • Evaluate workload and staffing levels and where required allocate or re-assign resources to meet demand
  • Assist in staff development through bedside teaching, skill checks, mentoring and appraisal

Communication and Collaboration:

  • Facilitate communication between night shift staff, other departments, and senior management to ensure seamless coordination of activities.
  • Collaborate with senior managers, other duty managers and department heads to address cross-functional challenges and promote organizational objectives.

Person Specification

  • Bachelor’s degree in nursing or a Diploma in Nursing with a Higher National Diploma in a nursing specialization.
  • Postgraduate qualification in healthcare management or related will be an added advantage.
  • A valid nursing council of Kenya license.
  • 5 years of continuous clinical experience.
  • Minimum of 2 years’ supervisory experience.
  • Excellent interpersonal and communication skills
  • Attention to detail.

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