Job Title: Estate Administrative Assistant
Hiring Organization: Superior
Homes
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Real
Estate
Job Type: Full
Time
Salary: KES
Competitive
Date Posted: 03/26/2024
The
Administrative Assistant will assume the responsibility of organizing and
implementing efficient and cost-effective administration functions of the
estate department. He/she will be expected to support the Estate Manager to
ensure all functions within the department run smoothly and swiftly.
Responsibilities:
- Management
of tenant files, ensure all files are neat, clearly marked and all
relevant correspondence and documents are filed daily.
- Preparing
and issuing all cover letters according to the lease agreements and follow
ups as requested by the Estate Manager.
- Ensure
that all lease renewals processes are started at least 3 months prior to
the expiry of the set lease/ license agreements and that they are
completed timely.
- Receive
and log complaints and enquiries from tenants/customers and if unable to
resolve forward them to the Estate Manager.
- Assist
in preparing tenants newsletters and memos.
- Follow
up on all outstanding documentations such lease/licenses.
- Ensure
the rent and service schedules are updated accordingly as per the
lease/licenses.
- File
and deliver Invoices, receipts and ensure proper record of the same for
each tenant files when issued by the Finance department.
- Assist
the maintenance department in sourcing and keeping record of replacement
parts, fittings and consumables at Arcadia at Greenpark and Superior Homes
Offices.
- Prepare
procurement documents and supplier invoices for the Finance department to
approve and pay on time.
Requirements:
- Excellent
communication skills, both verbal and written.
- Working
knowledge of industry standards and regulations.
- Proven
work experience as an Assistant Property Manager or similar role.
- Strong
organizational and time management skills.
- Excellent
interpersonal and conflict resolution skills.
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