Job Title: Unit Manager
Hiring Organization: Anonymous
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Hospitality
Job Type: Full
Time
Salary: KES
100k-130k
Date Posted: 12/20/2023
Gross Salary: Kshs 100k – Kshs 130k,
Our
client in the Hospitality Industry is seeking to hire a unit manager who will
be coordinating all the departments within the food and beverage to ensure
proper service delivery
Responsibilities
- Staff
evaluation, promotion, and training.
- Coordination
of all kitchen and service staff to ensure proper service delivery.
- Ensuring
quality control in the food and beverage service.
- Plans
all functions and events within the hotel.
- Settling
out guest complaints.
- Ensures
all costs within the department are kept low and ensures no waste in the
kitchen and service department.
- Scheduling
work amongst all staff working under them.
- Test
cooked food by tasting and smelling it in order to ensure palatability and
flavor conformity.
- Investigate
and resolve complaints regarding food quality and service.
- Monitor
food preparation methods, portion sizes, and garnishing and presentation
of food in order to ensure that food is prepared and presented in an
acceptable manner.
- Schedule
staff hours and assign duties.
- Monitor
compliance with health and fire regulations regarding food preparation and
serving.
- Establish
standards for personnel performance and customer service.
- Works
to ensure proper coordination to ensure proper service delivery.
- Maintains
food and equipment inventories, and keeps inventory records.
- Order
and purchase equipment and supplies.
- Staffing
and tasking of the restaurant and kitchen staff.
- Arrange
for restaurant and kitchen equipment maintenance and repairs.
- Take
dining reservations.
- Schedule
use of facilities or catering services for events such as banquets or
receptions, and negotiate details of arrangements with clients.
Qualifications:
- Degree/Diploma
in Hotel and Restaurant Management / Hospitality Management
- Or
an Advanced certificate in food and beverage service and sales.
- Minimum 3 years
working experience in the Food and Beverage department in a 3 or 4-star
hotel.
- Perfect
knowledge of food and beverage products and their production and service.
- Perfect
computer knowledge and skills and ability to operate various hotel
software.
- Excellent
oral and written communication skills.
- Result-driven
and team player.
- Good
coordination skills.
- Passion
for customer service and staff motivation.
- Time-conscious
and able to meet set deadlines.
- High
level of integrity and honesty.
- Good
conflict resolution and analytical skills.
- Highly
disciplined individual.
- Good
trainer.
- Stamina
and ability to work for long hours.
- Ability
to adhere to set business systems and procedures.
How to
Apply
If you
are up to the challenge and possess the necessary qualifications and
experience; please send your CV only quoting the job title on the email subject (Unit Manager – Hospitality) to vacancies@corporatestaffing.co.ke
on or before 30th
December 2023