Customer Service / Marketing Intern
Location: Nairobi
Salary
Range: KSh
30,000 – KSh 50,000/month
Job Description
Respond
to customer inquiries on social media, live chats as well as phone calls.
Provide
accurate, valid and complete information to customers upon request
Maintain
a positive attitude and a desire to promptly resolve potential customer issues
or complaints.
Welcome
customers warmly and ascertain problem or reason for calling or visiting.
Ensure that the office is always clean and tidy at all times
File
all receipts and documents
Cold
calling potential customers and getting their details.
Complete
projects related to content creation, and social media marketing
Assist
in any other marketing duties.
Requirements
Degree
in Marketing
Prior
customer service/marketing is a plus.
Excellent
computer skills
Social
media marketing knowledge.
Attention
to detail.
Desire
to be proactive and create a positive experience for others.
Graphic
design skills will be an added advantage.
How To Apply
Interested and qualified
candidates should forward their CV to: careers@iiea.co.ke using
the position as subject of email.
