Claims Receiving Officer
Purpose:
Responsible for receiving
and processing claims for provider payment.
Key Responsibilities
Ensure that all claims
received are well stamped and keyed in for future reference.
Dispatch received
invoices, emails, and claim books to respective sections
Dispatch claim forms and
other relevant documents to providers
Confirm that smart claims
have been billed correctly
Prepare valid claims for scanning.
Upload, attach, and index
relevant documents to the Document Management System
Facilitate the discarding
of scanned claim documents as per the approved disposal procedure.
Registration of medical
claims in the system
Follow up on registration
and reconciliation of provider statements to ensure closure.
Follow through to ensure
all claims with issues at the registration level have been addressed or
escalated to the supervisor for action
Respond to walk-in
customer enquiries
Attend to customer and
service providers’ queries and complaints promptly and professionally
Academic and Professional
Requirements
Education
Bachelor’s
Degree/Diploma
Bachelor’s degree in a
business-related field or a Diploma in Health Records
Computer literate in MS
Office and other office applications
Experience Required:
Relevant
experience 1
How To Apply
