Assistant Claims Analyst
Job Summary
To deliver claims-related
administrative support services through the execution of predefined objectives
as per agreed standard operating procedures.
Job Description
Ensure
that all claims reported are registered in line with the company procedures and
reserve accordingly.
Ensure
that the allocated claims processes are performed within the time frames as
agreed with clients, brokers, and other departments to ensure service delivery.
Ensure
that service providers’ fee notes, invoices, and Discharge vouchers are settled
within the set TATs.
Review the performance of the service provider semiannually and escalate poor performance to the Head of Claims.
Assist
and manage queries escalated by staff, brokers, clients, or service providers
to ensure timely resolution.
Liaise
and visit brokers, banks, Agents, and Direct clients to build relationships.
Assist
in the salvage disposal process.
Ensure
that all the cost containment strategies in the claims department are adhered
to.
Collaborate
with the underwriting department on areas or actions that may minimize a loss
or if action is recommended post a loss due to the risk.
Escalate
poor-performing accounts to the Head of management claims.
Education
Bachelor’s
degree in business management OR bachelor of commerce
How To Apply
