Assistant Claims Analyst Job in Kenya

Assistant Claims Analyst 

Job Summary

To deliver claims-related administrative support services through the execution of predefined objectives as per agreed standard operating procedures.

Job Description

Ensure that all claims reported are registered in line with the company procedures and reserve accordingly.

Ensure that the allocated claims processes are performed within the time frames as agreed with clients, brokers, and other departments to ensure service delivery.

Ensure that service providers’ fee notes, invoices, and Discharge vouchers are settled within the set TATs.

Review the performance of the service provider semiannually and escalate poor performance to the Head of Claims.

Assist and manage queries escalated by staff, brokers, clients, or service providers to ensure timely resolution.

Liaise and visit brokers, banks, Agents, and Direct clients to build relationships.

Assist in the salvage disposal process.

Ensure that all the cost containment strategies in the claims department are adhered to.

Collaborate with the underwriting department on areas or actions that may minimize a loss or if action is recommended post a loss due to the risk.

Escalate poor-performing accounts to the Head of management claims.


Bachelor’s degree in business management OR bachelor of commerce

How To Apply

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