Senior Sales Executive
About Us:
Optimise Outsourcing Ltd is looking for an outgoing,
dynamic Sales Executive to offer inbound and outbound sales support to the
company’s sales targets and strategy.. We pride ourselves on our commitment to
customer satisfaction, and our Sales team plays a vital role in achieving this
goal. As a Senior Customer Sales Executive, you will be at the forefront of our
sales efforts, responsible for converting both outbound and inbound leads into
satisfied customers.
Key Responsibilities:
- Lead Conversion:
Proactively reach out to outbound leads through various communication
channels (phone, email, social media) to nurture relationships, understand
their needs, and convert them into paying customers.
- Inbound Sales:
Respond promptly and effectively to inbound inquiries and leads, providing
product information, addressing customer questions, and guiding prospects
through the sales process.
- Product
Knowledge: Develop a deep understanding of our products or services to
effectively communicate their features, benefits, and value propositions
to potential customers.
- Sales Strategy:
Collaborate with the Sales Team Manager to develop and execute sales
strategies, including identifying target markets, customer segments, and
competitive positioning.
- Customer
Relationship Management: Build and maintain strong, long-lasting customer
relationships by ensuring exceptional service and addressing customer
concerns or issues promptly.
- Sales Metrics:
Meet and exceed sales targets and performance metrics, such as conversion
rates, revenue targets, and customer acquisition goals.
- Market Research:
Stay updated on industry trends, competitor activities, and market
dynamics to identify opportunities for improvement and growth.
- Sales
Documentation: Maintain accurate records of all sales activities,
including customer interactions, sales calls, and progress updates in the
CRM system.
- Sales Support:
Collaborate with the Marketing and Customer Service teams to ensure a
seamless customer experience from initial contact to post-sale support.
- Feedback Loop:
Provide valuable feedback from customer interactions to inform product
development and marketing efforts.
Qualifications:
- Proven experience
in outbound and inbound sales, preferably in retail.
- Strong
communication and interpersonal skills.
- Excellent
negotiation and closing skills.
- Ability to work
independently and as part of a team.
- Proficiency in
CRM software and Microsoft Office Suite.
- Self-motivated
with a results-driven attitude.
- Adaptability to a
fast-paced environment.
- Exceptional time
management and organisational abilities.
Benefits:
- Competitive
salary with commission and bonus opportunities.
- Ongoing
professional development and training opportunities.
- Collaborative and
inclusive work environment.
- Opportunities for
career advancement within the organisation.
How to Apply:
If you believe that you fit the role and are up for the
task, kindly use the link below to apply for the position.
https://assessment.testgorilla.com/testtaker/publicinvitation/e32cb15d-184d-46f5-a0c1-1a5884f2df1c
