Product Configuration Specialist Job in Kenya

Product Configuration Specialist

Job Description

  • Gain a deep understanding of the banks digital platforms working with vendors and the Technology team to define the platform roadmap, customizations and change requests. 
  • Analyzing and documenting requirements for new products and services and associated controls, customer journeys and notifications, arising from new business or customer requests
  • Support the progression of change requests from product managers and business users to testing, prototyping, deployment, and regression tests post deployment
  • Work with different stakeholders including Technology, Risk, Customer Experience and Operations team in ensuring DFS product delivery standards are adhered to
  • Support channels systems to ensure system health and resolve customer queries raised.
  • Maintain good quality documentation of configuration changes made on the platforms including roles and permissions matrix of the platforms
  • Support deployment, configurations and support for channels systems.

Academic & Professional


  • Bachelor’s Degree Computer Science/ Technology related  

Professional Qualifications  

  •  Project Management/ Product Management/ Agile Methodologies 
  • Masters Degree  Computer Science or Business related 


  • Total Minimum No of Years’ Experience Required    5

Detail Minimum No of Years

  •    2 years  Product development  
  •    3 years  Business Analysis and integrations
  •    2 years  Project Management / Relationship Management
  •    2 years  Mobile Money Payments,erp or Lending Platform  Configuration and Support
  •    2 years  Customer Experience Management

How To Apply

Click Here To Apply

Apply Before : 10/13/2023, 11:59 PM