ICT Project Manager
Médecins Sans Frontières
(MSF) is an international humanitarian aid organization that provides
assistance in more than 60 countries to populations in distress, to victims of
natural or manmade disasters and to victims of armed conflicts, without
discrimination and irrespective of origin, religion, creed or political
affiliation.
Context
Integrated in a pool of
Project Managers within the headquarters ICT Unit, reporting to the Project
Portfolio Manager and in collaboration with the Project Portfolio Management
Committee, as the ICT Project Manager you manage ICT related projects
and initiatives assigned to you, establishing a strong partnership with key
internal stakeholders.
You monitor, control and
report project status to the project steering committee members. You oversee
the end-to-end project lifecycle from requirement and scoping phase with the
client until the delivery and closure of the project.
Responsibilities
Pre-Project Phase
- Assist in the definition of project scope and objectives,
involving all relevant internal stakeholders, and ensuring technical
feasibility based on IT expert’s recommendation
Planning Phase
- Create and maintain comprehensive project documentation
(business case, project brief, project plan, etc.)
- Coordinate requirement gathering and translation into
technical specification with support of IT experts
- Facilitate and coordinate planning sessions and team meetings
- Ensure resource availability and allocation
Execution Phase
- Ensure realization of project objectives, deadlines, and
value-creation for the organization
- Coordinate project team members and their deliverables
- Build and maintain effective working relationships with
clients and project stakeholders and manage expectations
- Monitor & control plans, budgets, risk log, quality
standards, deliverables, and dependencies
- Manage & report project progress and adapt work as
required
- Establish adequate change management strategy for a
successful adaptation of IT solutions
Closure Phase
- Ensure proper administrative closure and handover to relevant
stakeholders
- Internal Stakeholders management, by establishing a strong
partnership with Internal Stakeholders, in particular in the Digital, CRM,
Communication & Fundraising domain
Qualifications
- Master’s degree in Business Administration, Computer Science,
Information System Management, or related fields, or equivalent by
demonstrated experience
- At least 5 years of relevant experience in the IT sector
- At least 3 years of project management
experience in the role of IT project manager in the area of Digital
Identity, CRM, and Business Transformation more in general (i.e., roll-out
of new applications, technology enhancements and upgrades, process
digitalization)
- Prince II, PMP, SCRUM Master certificates are a plus
- Experience with MSF or other NGOs in similar contexts is a
plus
Competencies
- Mastering of project management tools and methodologies (waterfall
/ agile / hybrid)
- Very good understanding of Digital Identity management, MFA
(Multi-Factor Authentication), End Point Management solutions, Web
Development technologies, Office automation, Cloud Management, Data
Management and Digitalization of manual processes, good understanding of
latest technology, familiarity with application development and deployment
process
- Finance acumen to develop, track and report on project budgets
- Ability to report to Steering Committee, including fine
Report writing and Presentation skills
- Requirements collection and prioritization
- Highly literate in Microsoft Office tools: PowerPoint, Excel,
SharePoint, Teams
- Capacity to use Microsoft Project, Power BI-like tools is a
plus
- Excellent interpersonal, communication and negotiation skills
- Flexible, pro-active, well-structured, and quality-oriented
- Resilient, excellent time management, multi-tasking and
prioritization skills
- Excellent administrative and organizational skills and an eye
for details
- Demonstrated ability to establish and maintain effective
relationships with key stakeholders (transversally & remotely)
- Well-developed multi-cultural awareness and ability to work
under pressure in a challenging environment
- Motivation and interest to work within humanitarian domain
and MSF
Languages
- Oral & written fluency in English
- Oral & written fluency in French is a strong asset
Conditions
- Expected starting date: November 2023
- Location: Nairobi (Kenya)
- Contract type: Open-ended contract – Full time
- An annual salary of EUR 32,703 at Level 4B based on a
full-time appointment
- Global benefit package includes school fee benefit/support
for dependents and other allowances ranging between EUR 620-1,159/month
based on individual & administrative status
- Other benefits include 25 days of annual leave, Employer
Pension contribution, Medical Insurance (staff and family), Relocation
support for non-Kenyan residents etc. based on MSF EA terms/conditions
- Adhere to the MSF principles and to our managerial
values: Respect, Transparency, Integrity, Accountability, Trust and
Empowerment
- Adhere to the MSF Behavioral Commitments
- Deadline for applications: 11/10/2023
How to Apply
Please, send your CV and cover letter to Recruit-HQ-DG@brussels.msf.org and
mention “ICT Project Manager Nairobi” in
the subject of your email.