Head of Community Banking
Job Description
Lead implementation and
execution of a business development strategy to support growth and business
development to enhance the organisations presence and reputation within the
general insurance industry. Manage key internal and external relationships
across the broker, intermediary and customer market to drive the organisations
multi-product / multi-channel initiatives to achieve the organisations business
plan targets.
Responsibilities
Lead
the implementation and execution of a business development strategy to support
growth and business development to enhance the organisations presence and
reputation within the general insurance industry
Drive
the achievement of new and existing business profitability and growth targets
by ensuring that services and solutions provided to brokers and / or
intermediaries meets or exceeds defined service level agreements across the
product/s lifecycle as measured in a performance metrics plan.
Manage
relationships with the broker channel and ensure effective broker service
levels.
Identify
and create coordinated business development opportunities.
Ensure
a consistent, detailed understanding amongst all team members of the business
development targets, goals, performance levels, products, business rules and
conditions.
Manage
campaigns and interventions in line with opportunities, available resources,
product scope and best practices.
Manage
the allocated business development, incentive and expense budget for the team
against set targets.
Manage
all costs, resource capacity planning and utilisation to support the
achievement of business development targets, volumes, operational budgets and
plans.
Identify
and drive opportunities to improve and expand product and service offerings.
Actively
manage and report on the achievement of business development targets as well as
industry performance and trends.
Lead
the measurement, assessment and reporting on the performance of teams against
targets and industry norms.
Translate
strategy into relevant service standards and processes, setting, communicating
and measuring the corresponding operational measures and targets.
Deliver
new business opportunities in the intermediary market in support of the
segmentation strategy.
Collaborate
with Underwriting, Operations and Claims to develop or enhance the current
underwriting strategy with the intent to manage the risk and quality of the
business being underwritten, while driving growth targets.
Proactively
monitor sales trends and identify and implement corrective actions as required.
Lead
the implementation of measures that monitor the quality and speed of services
provided to brokers / customers.
Ensure
that risk is managed optimally within the technical framework particularly in
risk acceptance and underwriting appetite.
How To Apply
