Front Office Administrator Job in Kenya

 Job Title: Front Office Administrator

Hiring Organization: Anonymous
Location – Locality: Nairobi
Location – Region: Kenya
Industry: ISP
Job Type: Full Time
Salary: KES 40k – 50k
Date Posted: 10/09/2023

Gross Salary: Ksh 40k – 50k.

Our client is a Start-up in the ISP space and they are looking to hire a Front Office Administrator. You shall be the first point of contact for clients, visitors, and employees. Your role is pivotal in creating a positive and professional image of the company. You will be responsible for providing excellent customer service, managing the front desk, and assisting with various administrative tasks to support daily office operations.


  • Assist the CEO and COO administratively from time to time.
  • Warmly welcome clients, guests, and employees as they arrive at the office.
  • Provide assistance, answer inquiries, and direct them to the appropriate person or department.
  • Manage incoming phone calls, screen and direct them to the appropriate individuals or departments. Take messages when necessary and ensure timely delivery.
  • Maintain a tidy and organized front desk area.
  • Ensure all office supplies, and informational materials, are readily available.
  • Sort and distribute incoming mail and packages. Prepare outgoing mail and packages for pickup or courier services.
  • Coordinate and schedule the use of meeting rooms, ensuring they are properly equipped and prepared for meetings and presentations.
  • Provide support to various heads of departments as needed, which may include data entry, filing, photocopying, and other general office tasks.
  • Maintain record keeping and documentation for the company.
  • Work collaboratively with the customer support to respond to inquiries and requests from clients and employees in a prompt and courteous manner.
  • Maintain an inventory of office supplies and place orders as needed, while ensuring stock levels are adequate and within the company budget.
  • Ensure all employees are set up with necessary work equipment and supplies as well as facilitating meeting rooms with the right equipment and supplies.
  • Manage and preparing visitors reports, enquiry, staff attendance and any other matters as required at the reception.


  • Degree/ Diploma in Business Management, Front Office Administration or a related discipline.
  • At least 2-3 years’ of front office experience in a busy environment or as a receptionist.
  • Excellent Communication skills.
  • Innovative and solutions oriented.
  • Honest and with strong integrity.
  • Intelligent, quick learner and quick thinker.
  • Good Customer service skills.

How to Apply

If you are up to the challenge and possess the necessary qualification and experience, send your CV only quoting the job title on the email subject (Front Office Administrator – ISP) to by 20th October 2023.