Assistant Manager Marketing & Communication Job in Kenya

The Kenya Revenue Authority (KRA) is the principal revenue collector for the Government of Kenya with the primary goal of delivering Kenya to financial self-sufficiency through effective tax revenue mobilization. KRA is seeking a result-oriented, self-driven individual of high integrity to fill the position of Assistant Manager – Marketing & Communication which is domiciled in the Marketing & Communication Department. 

Purpose of the job.

Support the planning, implementation and monitoring of marketing and communication initiatives.

Key Responsibilities 

Assist in developing of comprehensive marketing strategies aligned with the Authority’s objectives.

Coordinate and monitor marketing campaigns to promote services and programs in the Authority.

Maintain strong relationships with internal and external stakeholders, including taxpayers, government agencies, and other partners.

Analyse market and taxpayer information to support development of brand strategy and enhance the Authority’s image and reputation.

Coordinate and monitor the implementation of the approved Corporate Social Responsibility programmes

Manage the implementation and analysis of outbound customer campaigns on behalf of the Business Teams

Support and give accurate feedback on new or existing services and products to Customer Service Advisors to ensure that customers are provided with accurate information regarding all services and products.

Ensure the delivery of consistent messaging and brand management throughout all external and internal communications.

Management of performance, audit, integrity, QMS and risk programmes


Academic qualification

Bachelor’s degree in Marketing, Communications, Public Relations or any other relevant field from a     recognized. 

Work Experience:

Minimum of 4 years relevant work experience with at least one (1) year in a supervisory role.

Key Competencies:

Resilience, Focus, result oriented and a team player

Strong analytical, diagnostic, decision making and problem solving skills

Attention to details and ability to work under minimum supervision.

Proactivity and strong interpersonal skills

How To Apply

Click Here To Apply

Closing Date : 29/10/2023