Country Director – Surge
The job: You will be responsible
for the development and effective management and oversight of Concern Worldwide
country programmes in line with Concern’s organisational and country specific
strategies, policies and procedures. This could be in a new country of
operation where emergency assessments will be part of the role, or in an
established country programme. You will represent Concern to the government,
donors, and other appropriate bodies – including clusters and the HCT, agencies
and the media.
You will fill appropriate
staffing gaps in non-emergency programmes and existing chronic emergencies.
This may require deployments in a specialist advisory as well as managerial
capacity, both CD roles and in roles that could report to CD level – Programme
Director, Systems Director, Area Coordinator, Programme Coordinator etc.
Responsibilities
Emergency Response
- Lead in undertaking emergency assessments.
- Lead in the design, delivery and management and oversight of
emergency response programmes.
Programmes
- Manage country programmes in line with organisational
policies and procedures, and with external standards such as the Red
Cross/Red Crescent Code of Conduct, Sphere, and the CHS standard.
- Overall responsibility for strategic management of the
programme, in particular preparing for and effectively responding to
humanitarian situations. In some instances, leading a team to be deployed
to a new emergency.
- On-going development and management of the funding strategy
for the country programme.
- Maintaining an awareness of the current and potential future
economic, political and social situation within the country and region.
Security and Representation
- Overall responsibility for security management: ensuring that
the security situation is reviewed constantly, a Security Management Plan
(SMP) is developed and updated as necessary, and that staff are aware of
security procedures and comply with them.
- Representation of Concern nationally, maintaining
coordination and networking relationships with the government, donors and
other actors in the country, especially the clusters and the HCT.
Staff Management,
Administration, Finance, Logistics
- Staff management and development, including in areas such as
project design, proposal and report writing, monitoring and evaluation and
other key areas. Provide general management support to direct reports.
- Ensuring that support systems (IT, Finance,
HR/Administration, Logistics and Transport) are in place and functioning
in accordance with good practice and organisational policy and procedures.
- Overseeing the finance function within the country programme
with overall responsibility for budgeting, reporting and monitoring of all
income and expenditure.
- Overseeing the HR function within the country programme and
ensuring that policies and procedures reflect global policies.
- Ensuring all internal and external reports are sent to
Regional Desk at HQ in a timely fashion and adhering to high standards of
quality.
Communication
- Maintaining good, regular and open communication with the
Regional Director and Desk Officer for the region.
- Contributing to organisational learning through liaison with
other organisations and Concern fields and sharing lessons to be learned.
- Engaging with the media as required.
- Performing any other related duties as assigned by the
Regional Director.
Accountability
- promote and ensure compliance with the Core Humanitarian
Standard (CHS) commitments and quality criteria
- ensure that all staff are familiar with the principles
underpinning accountability, safeguarding and Concern’s Complaints and
Response Mechanism (CRM) and ensure that information about Concern’s
commitments on accountability and safeguarding are disseminated among
programme participants and communities
- ensure that the CRM is functional, effectively
implemented and accessible in all programmes’ locations,
enabling safe reporting of both programmatic and sensitive complaints,
including safeguarding concerns
- ensure that complaints are welcomed, managed and responded to
in a timely, fair and appropriate manner; ensure that sensitive
complaints, including safeguarding concerns, are handled with utmost
confidentiality and that the safety of the complainants and those affected
is prioritised at all stages.
Qualifications
- Third level degree in a relevant discipline.
- 5 years’ experience working in a senior manager position
within an international NGO.
- Proven experience of managing diverse and multi-sectoral
programmes such as WASH, shelter, food aid, camp management, NFI
distributions, cash transfers and early recovery, etc.
- Emergency assessment and response experience.
- Experience of security management in insecure contexts.
- Experience in management of financial resources and
overseeing human resources, administration and logistics functions.
- Experience in building relations with donors and securing
external donor funding.
- Excellent communication and presentation skills, including
fluency in written and spoken English and a working command of French
- Willingness to travel frequently to rural field locations
Skills
- Leadership;
- Communicating and working with others;
- Delivering results;
- Planning and decision-making;
- Managing yourself;
- Creativity and innovation;
- Influence, advocacy and networking;
- Change management.
How To Apply
