Design Associate
We are growing very fast
to cover the rest of Kenya and eventually Africa. It is envisaged that the
success of the business will grow to over 150 networks across East Africa. It
is from this background that we seek prospective candidates to fill the role
of Junior Design Associate.
At Poa, we pride ourselves
on being a values-driven company and we love working with values-driven
employees. Poa’s vision is “Internet in every home in Africa”. To
achieve this vision, we live by our values, captured in the acronym, We CONNECT.
At Poa, we: Create a better world for the people we serve, Open our eyes to
problems and opportunities, Never stop learning never stop moving forward, Name
it, own it, solve it, Engage with the bigger picture even in the details, Care
about each other and Tujienjoy kazini.
Mission Statement for the Role:
To contribute in the
design of research-grounded interventions and solutions that meet user needs
and developing a culture of co-creation, human-centred design, and iteration
within the organisation.
Overall Responsibility:
Own assigned human-centred
design tasks, contribute to co-create with the Research, Analytics and Product
teams to design and measure interventions.
Financial: Dependent on project needs
People: None.
Key SMART Results for
A-Player
- Develop and document a learning and development strategy for
the junior designer role with the Design Manager-Q2 2023
- Conduct in-person and remote usability testing for Install
and Sales journeys on redesigned CRM app-Q2 2023
- Own and create assigned mobile and web components for the
poa! Internet design kit-Q2 2023
- Design Install & Sales Journeys mockups guided by
Wireframes and the UI Kit-Q2 2023
- Design training material for poa! Share box for poa!
employees and sharers-Q2 2023
- Design infographic on poa! impact from data provided by
respective reports-Q2 2023
- Follow up on tickets arising from feedback gathered during
design field visits that concern other departments and ensure they are
resolved accordingly-Q3 2023
- Translate CJM outline from Miro to a shareble and scalable
model for compamy wide sharing-Q3 2023
- Document research insights for the pilot of digital education
initiative-Q4 2023
Level of Experience
Required (Mandatory & Nice to Have)
- 1-2 years design experience (e.g UX and UI)
- Department stage of development where this role sits
- Rapid Scale and Growth
Key Competencies
Criticality (H, M, L)
- Foundational design skills across design disciplines
including UX and UI-H
- A portfolio with some design work that includes UX/UI
projects-H
- Has taken courses to get acquinted with HCD ethos-M
- Willing and able to get down and grubby on the ground in the
areas we operate. Tactical, scrappy, relentless-H
- Willing to engage customers, stakeholders, and communities in
efforts to undertsand their needs-H
- Customer-centric mentality; focused on accurate
representation of customer voice no matter the audience-H
- Ability to capture stakeholders thoughts in notes, sketches
and other forms of documentation so they can be pursued-H
- Has worked across low income communities across Kenya to
understand user needs, motivations, and context-L
Mandatory Criteria if
Any with no exceptions to hire:
- Foundational design skills with ability to design digital
products
- A portfolio of product design projects that showcases
understanding of design principles
How to Apply
