Back Office Officer Job in Kenya

Back Office Officer 

To supervise the Branch Back office operations to ensure timely and accurate processing of transactions in line with laid down procedures.


  • Verify outward clearing items such as outward cheques, EFTs, salary transfers and uploads.
  • Process outward SWIFT and RTGS Remittances.
  • Verify inward clearing items such as inward cheques, direct debits and outward unpaid cheques.
  • Verify and authorize in-house cheques in the system.

  • Investigate and resolve customer inquiries regarding clearing items such as unpaid items, un-and reconciled items.
  • Act as joint custodian of Branch vault and/or ATM;
  • Mentor and coach teams.
  • Conduct daily call backs.
  • Reconcile the Branch suspense accounts and prepare weekly reports.
  • Cross -sell the Bank’s retail products.


  • Bachelor’s degree in a Business related field from a recognized institution.
  • Part completion of CPA (K), ACCA or its equivalent.
  • At least one to three years relevant experience.
  • Excellent communication and interpersonal skills.
  • Good people-management skills.
  • Excellent planning and organization skills.

How to Apply

If you believe you meet the above requirements log onto our and click on careers and apply for the position. Your application should reach us as soon as possible but not later than 21st July 2023.