Job Title: VACOps Engineer
Location: Nairobi
Our client TLS Contact works
with governments from around the world to provide visa and consular services on
their behalf to travellers and citizens.
They are seeking to hire a
VACOps Engineer who will be tasked with managing the day-to-day operations of
IT installations as well as organizing and being part of deploying new
technologies or fixing issues.
Key Responsibilities:
Install IT infrastructure: network, computers, CCTV,
servers, rack
Troubleshoot, upgrade and improve existing
infrastructures
Test new technologies for possible implementations
Source hardware equipment and organize buying lists
Compare and optimize local services providers
Supervise contractors’ work
Test and troubleshoot new hardware components
Configuring and troubleshooting Linux-related issues
Audit existing infrastructure security and fill
checklists
Fixing and maintaining printers, scanners, and other
IT equipment
Handle helpdesk service requests, submitted via
email, ticketing system or helpdesk phone
Receive technical support calls, troubleshoot, and
resolve the issue, when possible
Provide technical assistance and support for
incoming queries and issues related to IT
Infrastructure and escalate to supervisor if
necessary
Develop and improve standard test procedures
Travel on missions abroad
Carry out any duties assigned by your Line Manager
Key Requirements:
Bachelor of Science, Information Technology,
Engineering, Computer Science or any other related field
Experience with Cisco routers & switches is
required
Experience in VMware or any virtualization
environment is required
Experience with Windows is required: Windows 10 –
Windows 2k8 Server and latest version
Experience in MS Active Directory is required
Experience in patching, cable management & IT
room installation is required
Experience with Linux is required: CentOS, Ubuntu
ITIL Foundation and ITIL Practitioner certification
Experience with ISO 27001 Certification would be
considered as an advantage
Knowledge of load and security testing would be
considered as an advantage
Excellent English verbal and writing skills
Strong self-organization skills
Effective communication skills, analytical and
problem-solving skills
Ability to communicate technical information to both
technical and non-technical employees
Able to work in a fast-moving environment
How to Apply
If you are up to the challenge,
possess the necessary qualification and experience; please send your CV only
quoting the job title on the email subject (VACOps Engineer-NAIROBI) to
recruitmentssa@tlscontact.com
