Senior Telephone Supervisor Job in Kenya

Senior Telephone Supervisor (1 Position)

VACANCY NO.  10/PROM/2023/02

Requirement for Appointment

served in the grade of Telephone Supervisor I or in a comparable and relevant position in the Public Service for a minimum period of three (3) years;

Diploma in Telecommunication Operations Management or its equivalent qualification from a recognized Institution;

Attended and passed an Instructors Training Course for Telephone Supervisors lasting not less than four (4) months from a Government Training Institute or any other recognized Institution;

Attended and passed a Certificate Course for Government Telephone Supervisors lasting not less than four (4) months from a Government Training Institute or any other recognized training institution;

Proficient in computer applications;

Possess good oral and written communication skills in both English and Kiswahili;

Shown merit and ability as reflected in work performance and results.

Duties and Responsibilities

In charge of a telephone exchange of seven to ten (7-10) switchboard positions, with a maximum capacity of one hundred (100) exchange lines and approximately one thousand (1000) extension lines;

Responsible for supervision of work at the switchboard;

Telephone exchange routine work;

preparation of duty/annual leave roster for telephone personnel;

Collection of telephone traffic data for determining adequacy of telephone facilities and staffing levels; and

Liaising with Engineers/Technicians on maintenance of telephone exchange equipment/facilities, Accounts Section on payment of bills and Supplies Section on procurement of telephone facilities/spare parts and stationery;

Teach Operation Theory and conduct refresher courses for the telephone personnel;

Supervise telephone exchanges in a number of Departments; and

Assess the performance of telephone exchange equipment/facilities

How to Apply

Qualified serving officers are required to make an application by downloading and completing a Promotion Application Form (PSB FORM -2 (Revised 2023)
from County Government of Nakuru website
Duly filled application form should be sent to the Board through the Post Office or Courier Services in a sealed envelope to the address below On or Before 16th May, 2023 clearly indicating the vacancy number and position applied for on the envelope. (Hand delivered applications will not be accepted)

The Secretary
Nakuru County Public Service Board
Public Works Building- Prisons Road
P.O Box 2870-20100