Senior Human Resources Assistant
Responsibilities
ADMINISTRATION OF ENTITLEMENTS:
- Supervises and supports
maintenance of Umoja entitlements reference tables.
- Reviews and processes data
pertaining to conditions of service.
- Administers benefits and
entitlements of staff, and reviews staff members’ eligibility for
entitlements and benefits within the Staff Rules and regulations;
determines entitlements and reviews, analyzes and documents cases
requiring exceptional treatment for the approving authority.
- Administer and monitor
contractual status of staff, including relevant actions regarding
appointments, extensions, transfers, reassignments, loans or secondment of
staff, analyzing recommendations regarding changes in contractual status,
determining status and entitlements of such staff and drafting related
correspondence and following up with phone call.
- Supports the HR Officer for
respective Unit with coordination of reports, statistical info and actions
required in support of special exercises and ad hoc cleanup activities
required for the unit as a whole.
- Guides and mentors junior staff
on entitlements and benefits processing in Umoja.
- Takes the lead on knowledge
sharing of updates, new policies and practices in the UN HR community.
- Assists with the collection and
analysis of data as well as preparation of data presentations and reports
for information sharing, responding to queries, knowledge management,
planning and decision making.
- Assists with visualizations and
updating information material such as web pages or brochures.
- Other duties as may be required.
Competencies
- PROFESSIONALISM: Knowledge of
human resources policies, procedures and practices and ability to
interpret and apply them in an organizational setting. Demonstrates use of
initiative and makes appropriate linkages in work requirements and
anticipates next steps. The ability to perform analysis, modeling and
interpretation of data in support of decision-making. Shows pride in work
and in achievements; demonstrates professional competence and mastery of
subject matter; is conscientious and efficient in meeting commitments,
observing deadlines and achieving results; is motivated by professional
rather than personal concerns; shows persistence when faced with difficult
problems or challenges; remains calm in stressful situations. Commitment
to implementing the goal of gender equality by ensuring the equal
participation and full involvement of women and men in all aspects of
work.
- TEAMWORK: Works collaboratively
with colleagues to achieve organizational goals; solicits input by
genuinely valuing others’ ideas and expertise; is willing to learn from
others; places team agenda before personal agenda; supports and acts in
accordance with final group decision, even when such decisions may not
entirely reflect own position; shares credit for team accomplishments and
accepts joint responsibility for team shortcomings.
- ACCOUNTABILITY: Takes ownership
of all responsibilities and honors’ commitments; delivers outputs for
which one has responsibility within prescribed time, cost and quality
standards; operates in compliance with organizational regulations and
rules; supports subordinates, provides oversight and takes responsibility
for delegated assignments; takes personal responsibility for his/her own
shortcomings and those of the work unit, where applicable.
Education
- Completion of High school diploma
or equivalent is required. Supplemental training in human resources,
administration or related area is required.
- Passing the Global General
Service Test (GGST) is a prerequisite for recruitment consideration in the
General Services and related categories in the United Nations Secretariat.
The GGST is administered to applicants when required before the
administration of a written assessment and/or interview. Successful
passing of the Administrative Support Assessment Test (ASAT) in English at
the United Nations Headquarters (UNHQ), Economic Commission for Africa
(ECA), Economic and Social Commission for Western Asia (ESCWA), United Nations
Office at Geneva (UNOG), United Nations Office at Vienna (UNOV),
International Criminal Tribunal for Rwanda (ICTR) or International
Criminal Tribunal for the former Yugoslavia (ICTY) may be accepted in lieu
of the GGST.
Work Experience
- A minimum of ten (10) years of
progressively responsible work experience in human resources management,
personnel administrative services or related area is required. The minimum
years of relevant experience is reduced by two years for candidates who
possess a first level University degree.
- Six (6) years is in a busy HR
staff administration environment in an International Organization is
desirable.
- Experience in processing and
troubleshooting personnel transactions in Enterprise Resource Planning
System and or SAP (Systems Applications and Products) is required.
- Experience in handling
complicated staff entitlement and benefits cases and application of HR
Staff Rules in an International Organization is desirable.
- Experience in supervising,
leading or mentoring team members is desirable.
- One (1) year or more of
experience in data analytics or related area is desirable.
How to Apply
