Our Client, a leader in the Airline Hospitality Industry, is seeking to recruit a Restaurant Manager.
Overview: The Restaurant Manager is responsible for creating
an enjoyable, fun-filled dining experience to guests by ensuring top quality
products delivered in a fast, friendly, and clean environment.
The job entails having total
accountability and responsibilities for managing the operations of the
restaurant on a day-to-day basis. He/she must ensure that company standards are
followed in every way while carrying out his/her role.
Job Responsibilities
1. Operational Delivery
- Exceeding the company’s operational targets, through ensuring
a consistency of operation in line with the brand procedures.
- The manager is directly responsible for supervising up to
five shifts per week, including the personnel who work the shifts.
- To ensure that shifts will be supervised effectively in
his/her absence, the restaurant manager provides trainings and supervision
to the team for them to be able to properly supervise subordinates when
the manager is not available.
- Ensure company standards on facility, grounds, and equipment
are maintained. Perform inspection and troubleshooting of malfunctions in
facilities and equipment
- The ordering and maintenance of all paper and food inventory
at the restaurant is also a task for the manager, just as he/she is in
charge of all cash controls, and responsible for ensuring that company
procedures and policies are adhered to by all employees and staff.
2. Revenue & Profit Delivery
- Responsible for the profit and loss management of the
restaurant, execute effective local marketing strategies, review financial
reporting to improve restaurant sales, maintain inventory, adhere to cash
control and security measures and manage labour.
- Ensure bottom line profitability for the restaurant by
managing cost control, profit and loss, and operations budget
- He/she also works with the District Manager to review the
financial plan of the restaurant, including operating expenses and
profits, and sales, so as to improve performance and productivity and
achieve company business goals.
3. Staff Management
- Develop and supervise schedules of team members and
subordinate management staff. Make sure all shifts are adequately staffed
to meet the needs of the restaurant. Give approval to time off requests
when necessary and ensure the positions are appropriately covered up by
other employees
- Ensure all employees follow company procedures and policies
in the discharge of their responsibilities and provide feedback to them.
- Ensure proper training and motivation to employees, as well
as to schedule all employees and evaluate their performance
- The manager has the duty to ensure discipline among employees
in the restaurant
- Provide assistance to all staff by promptly responding to
their complaints or requests and resolving any issue raised
4. Customer Focus
- He/she make sure guests get top quality service by prompt and
correct order taking, and with a courteous attitude.
- If there is a complaint from a guest, the restaurant manager
quickly ensures that it is resolved to the satisfaction of the guest an in
accordance to the company policies and procedures.
Desired Skills & Experience
- Diploma in Food & Beverage Sales & Service.
- 5 years progressive work experience in the Food Service
Industry (Restaurant chain experience is mandatory).
- Capable team leader. Can provide constructive feedback to
staff.
- Numeracy skills with a good understanding of food cost.
How to Apply
Send your updated CV to
recruitment@sheerlogicltd.com on or before 10th May 2023.
Kindly indicate the job title
in the subject line: RESTAURANT MANAGER.
(Only shortlisted candidates
will be contacted)